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Manage large amounts of multi-line inbound calls in a timely manner with a phone adherence of 90%, talk time goal of 8:30 minutes and follow communication “scripts” when handling different topics from a quality assurance perspective with a goal of 90% or greater per customer experience.
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All inbound calls, no sales or collections! TEKsystems in partnership with One Medical - Inbound Healthcare Contact Center Representative. TEKsystems in partnership with One Medical - Inbound Healthcare Contact Center Representative.
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You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more.
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ESSENTIAL DUTIES AND RESPONSIBILITIESReceive inbound calls and place outbound calls to customers in order to provide information about products and services, to take orders, or to obtain details of complaints.
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Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system. Documents calls and intakes in computerized record keeping system (Productivity.
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This position will involve primarily inbound calls from current customers as well as outbound calls to follow up with current customers. Handling routine calls, emails and/or chat responses.
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This position will manage inbound calls for claimant related leaves and/or Intake applications, and perform outbound voice work tasks related to selected clients and claimants. Answer inbound calls from clients and claimants across the country.
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We are currently seeking a Customer Service oriented individual for our Customer Service Rep of medical equipment to join our team ! Lincare is the nation’s leading provider of oxygen, durable medical equipment and clinical respiratory services.
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You will be taking inbound calls and using your knowledge and service skills by helping to consult with customers on health-related products including Medicare. Seeking Bilingual Spanish/English licensed Healthcare Representative for Inbound Medicare Sales.
$28 an hourFull-timeRemoteExpandApply NowActive JobUpdated 23 days ago - UpvoteDownvoteShare Job
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As a healthcare customer service representative, you will be responsible for successfully managing large amounts of orders through both inbound and outbound calls and in-person in a center location.
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You will handle inbound calls from customers requesting service and/or information and place outbound service prompts to our existing customer base, as well as happy checks for service follow-ups.
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Responding to inbound calls and places outbound calls required by the business unit. Maintains accurate recording of all internal and external communications. Provide customer service and support to both internal and external clients, responsible for the timely and accurate set-up, ongoing maintenance, and support of clients accounts for both H&B and COBRA. Maintains a knowledge of the products and services supported by the Agency.
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Receive inbound calls to support banking customers using rewards points. Are you an experienced customer service rep? For IMMEDIATE consideration, please email your resume to lauren.robinson@remx.com with the subject "Onsite in Scottsdale.
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Handling 75-100 inbound calls per day. Will transfer escalated calls to another department. Handling 75-100 inbound calls per day. Apply here today or send your most updated resumes to and include "Customer Support- Phoenix,AZ" in the subject line for immediate consideration.
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