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The Field Service Representative (FSR) is the primary contact for Varian Medical Systems (VMS) customer service and repair needs ensuring that our customers’ equipment operates efficiently at all times.
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The Support Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues to maximize client success. The Support Engineer’s role is to ensure the stability, integrity, and efficient operation of client information systems that support core Fortna software functions.
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Demonstrates exceptional hands-on and phone customer service skills allowing for a positive customer service experience with end-users/customers involving each IT Service Desk request/incident handled.
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We are seeking a Network Engineer to provide technical support in design and deployment of Network Transformation and Network Operations. Minimum of 5 years’ experience in deployment and configuration and architectural design of networking technologies specific to routing, switching and general network security best practices, in which 3 years must be in customer-facing positions.
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Working knowledge of Unix and command line toolsThe ability to function independently and in a team environmentThe ability to break down complex concepts and explain them to audiences while demonstrating expertise in subject matterTroubleshooting and problem solving skillsStrong communication skillsResponsibilities Deliverability ManagementProvide proactive SMS/MMS delivery support to internal teams, helping to resolve customer issues and maintain operational excellence.
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Conduct in-person and remote product demonstrations, working closely with Sales Account Executives to present the technical value propositionEngage with the customer as their technical contact throughout the pre-sales evaluation cycle, demonstrating how Rapid7 products meet the customer’s business and technical needs.
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What You Will Do:Work with the team to manage and support a Business Intelligence ecosystem including Tableau Server, Tableau Desktop, and Tableau Prep Builder, PowerBI, Power Platform Shared Workspaces, Alteryx designer, Alteryx Server and any other BI application we deploy to provide or benefit customer reporting.
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Customer Support: Serve as the primary point of contact for customers, providing technical assistance, answering queries, and ensuring customer satisfaction. If interested, please read on and apply to the Field Service Engineer - Power Manufacturing job based near Leominster, MA.DescriptionThe Field Service Engineer - Power Manufacturing will be responsible for the following:Installation & Commissioning: Install and commission power generation and distribution equipment, including transformers, generators, switchgear, and control systems at customer sites.
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This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Work adeptly on UI/GraphQL/TypeScript powered customer Features, and also contribute to our Java/Kotin backend systems and maintain our security, reliability and quality standards across all services, DBs and other components.
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KPI currently has approximately 200 FTEs and $150m revenue with growth expected to double in size (at a minimum) through organic and acquisitive activities Project Engineer I to deliver reliable material handling solutions that exceed customer expectations.
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The Lead Identity and Access Management Engineer is the subject matter expert (SME) in developing solutions and accountable for providing day-to-day engineering, administration, and support of Identity Management services and project-based activities.
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Working knowledge of ARP, VoIP (H.323, SIP), and routing protocols such as OSPF & BGP.Basic programming skills, with the ability to read and develop simple UNIX shell scripts using Bash. Experience providing support to direct customers, resellers, O&M, and field personnel in resolving company product related issues.
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Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Global Software Organization. The employee may participate in emergency situations requiring on-site support.
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Work with and support the efforts of groups such as Design Engineering, Product Engineering, Process Integration, Probe, and Assembly to proactively design products that optimize all manufacturing functions and assure the best cost, quality, reliability, time-tomarket, and customer satisfaction.
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As a Sales Support Engineer, you will play a crucial role in supporting our sales efforts by providing technical expertise, product knowledge, and customer support to our global network of clients and sales representatives.
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customer support jobs Title: engineer in Atlanta, KY, Australia
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