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Youll partner with local Avnet branch FAE's and Account Managers, along with NXP sales management, to identify new customer projects in: automotive motor drive applications; battery management systems; vehicle gateways; safety management controllers; and industrial safety applications, to define and execute the account sales strategy, and maintain support throughout the customers product development cycle.
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Deliver NXP automotive product roadmaps, features, solutions, and competitive positioning in a persuasive and engaging manner during customer pre-sales meetings. Train customer engineers, and Avnet FAE's, on the NXP automotive applications, product portfolio, and enablement tools.
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Work with your Avnet peers, and NXP technical resources, to debug and resolve customer technical support issues. During pre and post sales engagements with customers you'll move opportunities into design wins and on to production.
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The role will primarily center around providing technical pre-sales, product industrialization, portfolio awareness and roadmap definition for Impinj’s RAIN RFID UHF short range communication tag/transponder ICs. There will also be an aspect of enterprise software and sensor convergence technical understanding in support of strategic enterprise customer deployments.
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The Field Application Engineer (FAE) will work closely with Business Development, Product, and Engineering to provide pre-and post-sales technical customer support.
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This position requires excellent customer communication and troubleshooting skills to conduct remote and on-site training and product presentations. Set up regular technical discussions with customers to help them understand quadric deliverables and resolving customer issues with engineering support as well as conduct regular follow-up and monitoring.
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Provides technical knowledge, advice and support to sales representatives, resellers and customers during the pre-sales process to resolve requests regarding product/service technical issues and maximize the benefits derived from the organization's products and/or services.
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Ability to solve MPU/MCU/embedded systems technical problems by leading the customer through the debug process. + Provide NXP technical expertise on product enablement: documentation, NXP and 3rd party tools, demos, reference designs, solutions, etc.
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Collaborate regularly with product management as a field representative regarding product development and improvements, effectively conveying customer requirements. Through this partnership, you will work in a consultative role to assist in the successful closing of new deals by performing technical presentations of AvePoint solutions and pre-sales support to our prospective and returning customers.
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Coordinate and manage transactional CPO Trade in/Buyback (TIBB) and Rental activities between organizations including Customers, Field Sales, Customer Support Organization, Field Repair Center, Logistics, Order Management, Customer Operations Center, and CPO Operations.
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The Mechanical Engineer will participate in next generation product development, optimization of current products, and providing solutions in a timely manner for pre-sales, customer complaints and customization.
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The ideal candidate should have prior field experience working as a Systems Engineer (broad coverage), Solutions Architect (in a sales or product group), Technical Marketing Engineer, or Support Engineer.
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Work with business development to prepare technical proposals and statements of work, working with the customer to gather requirements. Coordinate with the Sales and Engineering team in designing proper application systems and formulating the product specifications according to the customer's needs.
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Bachelor's degree in technology field or 4+ yrs relevant work exp in pre-sales, customer success, or customer/product support, product development, or product/project management role.
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You will thrive in this role if you can Envision, Define, Implement, Review, and Adapt in collaboration with customer partners, T3 sales/support teammates, T3 developers/engineers, integration partners, and vendors.
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customer support engineer field product development pre sales jobs in Mabelvale, Arkansas
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