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MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment.
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POSITION RESPONSIBILITIES The Associate Director is responsible for the management and development of supervisors and all other operational management associated with day to day contact center operations.
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A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations.
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One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management.
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This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
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We are looking for entry-level call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. Prior contact center experience isn't required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are encouraged to apply.
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We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
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In this role, you will provide full life-cycle customer service and assist customers in understanding their coverages and select the right products and services, and help find best solutions to meet their personal financial needs.
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REMOTE REPRESENTATIVE Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises.
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We are looking for customer service agents in the Savannah, GA area to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector positions.
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Full-Time & Part-Time. LOCAL REPRESENTATIVE Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises.
$13.1 - $17.1 an hourFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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We are hiring customer services agents who are positive and genuinely enjoy helping others. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world.
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In this role, you will provide full life-cycle customer service and sales to a ssist customers in understanding their coverages and selecting the right products, services and best solutions to meet their personal financial needs.
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MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. Employees earn paid time off as well as paid holidays and paid training opportunities.
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full time support services contact center operations management jobs in Peoria, Arizona
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