Technical Information Processor

OverviewTekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide. Our client is a recognized prominent global enterprise in the automotive sector, listed among the top 50 companies in the Global Fortune rankings. As a leading player in the global automotive industry, our client manufactures vehicles in 27 countries and effectively markets them across over 170 countries and regions worldwide.Position: Technical Information ProcessorLocation: Saline, MI 48176Duration: 12 Months Job Type: Temporary Assignment Work Type: OnsiteShift Timings: Mon-Fri (08:30 AM-05:00 PM)Job DescriptionProcess technical information documents and CAD data by using work instructions to complete the following tasks: database entry, quality checks, bundle/release documents and data in proprietary Client systems.Interface with Engineers and follow-up/support on technical information that have been returned for correctionProcess and manage Client Manufacturing and Supplier Engineering Change Requests and Supplier submission of technical information documents and CAD dataSupport suppliers in approval drawing submissionAdminister proprietary data sending system (WARD). Investigate errors identified by the system and resolve or request resolution from the responsible departments as necessary. Follow up to ensure all errors are resolved.Troubleshoot process problems seeking opportunities to improve cost, quality, and/or deliveryCreate activity specific training materials & job aidsProvide proprietary system/process training and support to end users.Apply and maintain system user accounts/access rightsPerform duties as assignedRequirements2-year associates degree preferred2+ years experience preferredBasic understanding of vehicle structure at a component level preferredStrong sense of customer serviceExcellent organizational skillsProficient with Word, Excel, PowerPoint, Windows and Internet ExplorerAble to quickly learn proprietary systems and processesStrong critical thinking and problem-solving skillsExcellent verbal and written communication skillsDetail orientedAble to meet deadlinesSelf-motivated hard workerAble to work flexible hours when required by workloadHigh degree of interpersonal skills with a willingness to work in a culturally diverse team environmentTekWissen Group is an equal opportunity employer supporting workforce diversity. TekWissen is an emerging global human capital, recruitment and IT services organization. Operating since 2009, we draw upon more than a decade of staffing experience to deliver critical talent acquisition solutions and IT engagements for our clients. We re founded on a culture that is passionate about delivering tailored solutions, that create lasting partnerships.Our global footprint covers six countries: United States, Canada, Australia, India, United Kingdom and the Philippines. This allows us to work in close partnership with organizations and manage everything from global talent needs with demanding resourcing strategies, to single sites with lower recruitment volumes.TekWissen is an equal opportunity employer supporting workplace diversity.