CW Technical Information Processor

Job TitleProcess technical information documents and CAD data by using work instructions to complete the following tasks: database entry, quality checks, bundle/release documents and data in proprietary systems. Interface with Engineers and follow-up/support on technical information that have been returned for correction. Process and manage Manufacturing and Supplier Engineering Change Requests and Supplier submission of technical information documents and CAD data. Support suppliers in approval drawing submission. Administer proprietary data sending system (WARD). Investigate errors identified by the system and resolve or request resolution from the responsible departments as necessary. Follow up to ensure all errors are resolved. Troubleshoot process problems seeking opportunities to improve cost, quality, and/or delivery. Create activity specific training materials & job aids. Provide proprietary system/process training and support to end users. Apply and maintain system user accounts/access rights.Requirements:2-year associates degree preferred2+ years' experience preferredBasic understanding of vehicle structure at a component level preferredStrong sense of customer serviceExcellent organizational skillsProficient with Word, Excel, PowerPoint, Windows and Internet ExplorerAble to quickly learn proprietary systems and processesStrong critical thinking and problem-solving skillsExcellent verbal and written communication skillsDetail orientedAble to meet deadlinesSelf-motivated hard workerAble to work flexible hours when required by workloadHigh degree of interpersonal skills with a willingness to work in a culturally diverse team environment