CW Technical Information Processor

Job TitleJob Description:Process technical information documents and CAD data by using work instructions to complete the following tasks: database entry, quality checks, bundle/release documents and data in proprietary systems.Interface with Engineers and follow-up/support on technical information that have been returned for correctionProcess and manage Manufacturing and Supplier Engineering Change Requests and Supplier submission of technical information documents and CAD dataSupport suppliers in approval drawing submissionAdminister proprietary data sending system (WARD). Investigate errors identified by the system and resolve or request resolution from the responsible departments as necessary. Follow up to ensure all errors are resolved.Troubleshoot process problems seeking opportunities to improve cost, quality, and/or deliveryCreate activity specific training materials & job aidsProvide proprietary system/process training and support to end users.Apply and maintain system user accounts/access rightsPerform duties as assignedSkills:2-year associates degree preferred2+ years' experience preferredBasic understanding of vehicle structure at a component level preferredStrong sense of customer serviceExcellent organizational skillsProficient with Word, Excel, PowerPoint, Windows and Internet ExplorerAble to quickly learn proprietary systems and processesStrong critical thinking and problem-solving skillsExcellent verbal and written communication skillsDetail orientedAble to meet deadlinesSelf-motivated hard worker