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Communications/Protocol Specialist
Norfolk, VAMarch 31st, 2026
OverviewSystems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and practice, producing Results that Matter. Come work with the best! We offer opportunity, unique challenges, and clear-sighted commitment to the mission. SPA: Objective. Responsive. Trusted.The Joint, Office of the Secretary of Defense, Interagency Division provides expert support services to a range of customers spanning across the Department of Defense, Federal Civilian, and international markets. JOID provides a diverse portfolio of analytical and programmatic capabilities to help our customers make informed decisions on their most challenging issues.SPAs NATO Allied Command Transformation Group within JOID provides capability development, portfolio management, program management, quality management, cost estimation analysis, standardization, reporting, software solutions and information management, and capability management support. We also provide an improved capability requirements capture process, including the generation, documentation and tracing of user requirements, with appropriate technical scrutiny, over the entire lifecycle of the requirements from capability definition through capability realization and capability usage. We have an upcoming need for a Communications/Protocol Specialist to provide onsite support for NATO ACT out of Norfolk, VA.ResponsibilitiesThe candidate shall, under the direction of the COTR, act as focal liaison point with Local Authorities. Will develop and maintain the VIP database and plan, prepare, and execute all conferences, exercises, seminars, ceremonies, and VIP visits to HQ SACT, personally meeting and escorting visitors and dignitaries (as required) on their arrival and accompanying them through various phases of their visits. Prepare and execute an effective and comprehensive DV program, including responsibility for creating schedules of events, briefing arrangements, luncheons, ship and base tours, accommodations, transportation, and all details. Provide advice and training on matters relating to the customs and regulations governing diplomatic formality, precedence, and etiquette. Support the execution of numerous National Day Flag Raising Ceremonies, including coordination of Marine Corps and Band support, guests of honour, gifts, and various other details. Maintain alphabetical biography books of NATO officials and all DVs, and serve as SME on all matters regarding protocol planning software applications inside the Protocol Branch and for events in support of HQ SACT mission requirements.QualificationsRequired:Experience in an international military or governmental agency protocol environment.Experience on major joint or international military staff that includes planning of high-level events such as Conferences, Exercises, Seminars, Ceremonies and high-level visits (Preferably within NATO).Familiarity with NATO Protocol standards.Excellent organizational and communication skills and experience in managing complex schedules.Experience in Management of electronic registration using Cvent.Experience in Management of protocol software i.e. SocialTables.Experience in Management of electronic seating plan drawing tools i.e. Autocad.Experience on Database managing tools (Microsoft Access).3+ years of experience and a Bachelor's degree OR 5+ years of equivalent military or professional experience in a protocol or similar environment Able to work fully onsite based on client needsAttendance at the NATO Protocol Course, NATO School of Oberammergau is mandatory in the first six months. Tuition and travel shall be provided.Fluent in English (written and Oral).Ability to work independently, proactively, and resourcefully on several tasks at one time with minimum supervision.Active NATO or National Secret (or higher) clearance.Desired:External of NATO Protocol Course Certificate.Advanced knowledge of word processing, spreadsheet, project management, and graphics software.Protocol Officer Course or equivalent formal training.Portfolio, Program and Project management (P3) course.Previous experience working with Flag/General Officers or equivalent.Foreign Language proficiency, particularly French.Ability to work outside of normal working hours to include weekends and evenings, often on short notice; and frequent travel.Job SummaryID: 2026-22158Category: Administrative & Business OperationsSecurity Clearance Requirement: SecretType: Regular Full-TimeLevel: Mid-level
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