Application Analyst Principal

Posting DetailsPosting DetailsPosting Number S15157P Working Title Application Analyst Principal Department Terry-Information Technology About the University of GeorgiaChartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.About the College/Unit/Department College/Unit/Department website Posting Type External Retirement Plan TRS or ORP Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule InformationTypically, Monday through Friday 8:00 am – 5:00 pmAdvertised Salary $70,000-$78,000 + commensurate with experience Posting Date 05/14/2026 Open until filled Yes Closing Date Proposed Starting Date 07/01/2026 Special Instructions to Applicants Location of Vacancy Athens Area EEO Policy StatementThe University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).USG Core Values StatementThe University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.Position InformationClassification Title Application Analyst II FLSA Exempt FTE 1.00 Minimum QualificationsBachelor’s degree in a related field or equivalent and 2 years of professional experiencePreferred SummaryPreferred Qualifications Position SummaryThis position is integral to the Business Process Analysis, Workflow Solutions, and Business Intelligence services (Application Services) offered within the Terry College, ensuring smooth day-to-day operations of Applications Services as a member of the Applications Team.This position involves a high level of customer focus as well as technical knowledge related to Application Services delivery across a variety of platforms including web and cloud-based applications. This position also has the ability to identify and separate business needs and objectives from technical needs and specifications.This individual works autonomously with college administrators, faculty, and staff to gather requirements, analyze data, and provide business intelligence solutions for decision makers including creating databases, database queries, analytical solutions and reports. Performs various complex application configurations, code and workflow changes, and data processing tasks to support existing solutions for academic program and business office requirements or create solutions if they do not exist.This is a security sensitive position with access to and responsibility for effectively protecting FERPA and other sensitive or confidential data sets. The successful candidate will have the desire and ability to learn new technologies and develop new skills on an ongoing basis.Knowledge, Skills, Abilities And/or CompetenciesExperience in cloud base computing, including bolt on applications.Web Development.CRM technologies.Programming/Query experience including but not limited to R, SQL, Apex, Java, Python, Powershell, HTML, CSS.API creation and knowledge.Technical document writing.Troubleshoot errors.Project management.Survey-based tools.Reporting tools.Access and security provisioning.Using AI tools.Utilize computer technology for all applications in a manner which meets performance expectations.Communicate with clients which may not be technically inclined.Organize and consistently focus on a large amount of detail and come to appropriate conclusions.Manage multiple priorities and adapt to change.Coordinate team and client activities and concerns.Understanding data security models for services and resource access methodology. Physical DemandsWorking in a standard office environment.Is driving a responsibility of this position? No Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policyBe advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.Background Investigation PolicyOffers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.Duties/ResponsibilitiesDuties/ResponsibilitiesIndependently gather client requirements, perform business process analysis and then design and implement solutions using a variety of toolsMS SQL Server Reporting, Analysis & Integration Services and various reporting, analytics and data integration solutions.Microsoft SharePoint lnfoPath or Google forms and workflow solutions portal for requested client solutions.Salesforce CRM for recruiting, events, tracking, surveys, registration, outreach and other requested processes for Terry College and its associated programs.Develop and code functions not currently available from baseline software. This will include complex coding, workflow creations, and API integrations as required.Build reports for clients upon request to provide detailed information on their events or other programs.Build and maintain documentation on newly created code.Review any email deliverables or front facing public solutions to ensure data integrity and adhere to UGA or Terry College guidelines.If the application or software is no longer supported or supports the client needs, review and formalize other software or applications for replacement.Ensure security and data protection is maintained and being followed.Ensure all software, databases, and applications meet the requirements of requested solutions.Percentage of time 50 Duties/ResponsibilitiesProvide user support and problem resolutions for applicationsBuild complex reports for clients to provide detailed information and train clients in use of these reports and create dashboards when appropriate.Create documentation for non-technical clients.Identify common usage questions and create training materials to meet the needs of both end users and support staff.Provide or identify resources for appropriate end-user training on the use of supported applications.Percentage of time 25 Duties/ResponsibilitiesContinuous service improvementTrain team on newly created code and flow process.Stay on latest trends of applications and software team uses.Train new team members.Review documentation to ensure data accuracy and update as needed.Review applications, software, and bolt-on components to ensure they are meeting the needs of the clients. Ensure the latest business practices or procedures are maintained.Explore AI usage.Prototyping and upgrading solutions to new platforms/versions.Percentage of time 15 Duties/ResponsibilitiesOther Duties Assigned.Percentage of time 10Contact InformationRecruitment ContactContact DetailsFor questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.Recruitment Contact Name Gary Pitman Recruitment Contact Email gpitjr@uga.edu Recruitment Contact PhonePosting Specific QuestionsRequired fields are indicated with an asterisk (*).* How did you hear about this vacant position? (UGA Jobs -UGA's Job Board, LinkedIn, Indeed.com, Inside HigherEdJobs, UGA Staff Listserv, Terry College Listserv, a current UGA Employee, other - please provide resource) (Open Ended Question)Applicant DocumentsRequired DocumentsCover LetterResume/CVList of References with Contact InformationOptional Documents