Operations Coordinator

Build Your Career with Ashley FurnitureThe Operations Coordinator is responsible for supporting efficient transportation operations by planning and dispatching drivers, ensuring the accuracy of payroll files, handling essential paperwork, and providing responsive customer service. This position balances attention to detail, effective communication, and multitasking to maintain smooth logistics and payroll processes.Key ResponsibilitiesAnswer incoming phone calls, provide information, and route inquiries as appropriate.Plan and dispatch drivers for trips, optimizing schedules according to business requirements and fleet availability.Review and update workflow systems to maintain accurate data and process documentation, ensuring seamless operations.Review payroll files for errors and omissions, verifying the accuracy and completeness of payroll data before processing.Print and distribute shipping paperwork to drivers and warehouse staff to coordinate shipment departures.Respond to customer requests for track and trace, providing timely updates on shipment status and resolving delivery issuesRequired QualificationsHigh school degree or equivalent1-2 years' transportation experience helpfulStrong Excel skills are helpfulAbility to prioritize, work independently, and adapt to changing priorities in a fast-paced environment.Customer service focused, with demonstrated problem-solving abilities.Experience in payroll processing or review and transportation or logistics coordination preferred.Strong problem solving, organizational skills and high attention to detail.Exceptional communication skills, both written and verbal.Compensation: $21.00-$25.00 per hourWho We AreAt Ashley, we're more than a business...we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.Ready to grow? You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business.Apply today and find your home at Ashley!Benefits We OfferHealth, Dental, Vision, Employee Assistance ProgramPaid Vacation, Holidays, and Your Birthday offGenerous Employee Discount on home furnishingsProfessional Development OpportunitiesAshley Wellness Centers (location specific) and Medical TourismTelehealth401(k) and Profit SharingLife InsuranceOur Core ValuesHonesty & IntegrityPassion, Drive, DisciplineContinuous Improvement/Operational ExcellenceDirty FingernailGrowth FocusedTo learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:Corporate Social ResponsibilityWe are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.