Pediatric Behavioral Health Care Manager - Remote within NC

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.About Duke Primary CarePursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.Duke Nursing Highlights:Duke University Health System is designated as a Magnet organizationNurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.Duke University Health System has 6000 + registered nursesQuality of Life: Living in the Triangle!Relocation Assistance (based on eligibility)Pediatric Behavioral Health Care ManagerDuke University Health System seeks to hire an experienced Registered Nurse who will embrace our mission of Advancing Health Together.Location: Remote within North CarolinaHours: 8am - 5pm Monday - FridayWhat you will do:The Behavioral Health Care Manager functions as an integral part of an interdisciplinary team, ensuring excellence in behavioral health care, in an effort to achieve optimal mental health outcomes through a seamless model of access and care. Focus on improving mental health care for patients, physicians, family and community.Work Performed:The Behavioral Health Care Manager utilizes the collaborative care model for treating depression and anxiety in primary care, working in partnership with the primary provider and psychiatrist to provide high quality team based care • Responsible for conducting initial comprehensive psychological assessments, eliciting the patient's and family's treatment preferences and needs, presenting patient cases in the weekly rounds meeting with the consulting psychiatrist and communicating those rounds recommendations back to the primary care provider and then to the patientThe nurse, in the care manager role on the collaborative care team, conducts patient contacts through scheduled telephone and video appointmentsCare management includes assessment of medication effectiveness and adherence, providing patient education on mood disorders and pain, and brief structured counseling that focuses on the patient's own self-management of their depression and/or anxietyClosely follow-up patients generally every two weeks to reassess / administer mental health screenings, assesses medication effectiveness and side effects, engages the patient in a therapeutic alliance, and encourages treatment adherence and self-managementSkills in motivational interviewing are helpful in guiding the patient in setting self-management goalsKnowledge Skills and AbilitiesBSN is required for this positionAt least 3 years of nursing experienceCare management / care coordination requiredOrganized and motivated by a fast-paced environmentAble to manage multiple tasks/projects simultaneouslyProficient in chart review and able to assess needs quicklyStrong with the use of computer software tools and data filesComfortable with continuous change and is self-motivatedAble to help build and establish new programsAble to complete documentation in a quick and efficient manner (will be in electronic health record and other software systems developed for care management and population based program metrics)Level CharacteristicsAdditional job expectations include the ability to:Maintain strict confidentialityPromote programs and services to communityBuild effective and trusting relationships with patient/peersUse motivational interviewing and active-listening skills when assessing patient conditions, problems and interestsUse conflict-resolution skills when reaching consensus about plans of care and treatment decisionsDemonstrate confidence, compassion, political savvy, as well as attention to detail to apply these skills as decisions dictateBe self-directed and able to organize and manage multiple tasks/projects simultaneouslyJob Title: POPULATION HEALTH NURSEJob Code: 5555FLSA: EJob Level: G1Revised Date: 05/01/2024Supervisory Responsibility: NoDuke University is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.Essential Physical Job FunctionsCertain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.Nearest Major Market: DurhamNearest Secondary Market: Raleigh