Meter Coordinator

Meter CoordinatorThe Meter Collector contributes to the timely and accurate billing of customers through the collecting and recording of data used to establish usage on supported office equipment.Responsibilities:Complete daily meter collection assignmentsCall customers to collect meter readings on non-networked devicesUpload and download meter readings using various software/toolsWork with internal IT Helpdesk to link data collection tools to customer devicesMonitors daily "issue" reporting and takes appropriate corrective actions to resolve data collection issuesProcesses the billing on service contracts once valid meters are inputProvide management and ad-hoc reports utilizing Microsoft ExcelEffectively communicate with employees and interact with customers in a courteous and appropriate mannerOther duties as assignedSupervision Supervised Contacts:Internal: Exempt, Non-ExemptExternal: Current Customers, VendorsJob Related Dimensions:Strong attention to detailStrong communication skills both verbal and writtenProficiency in MS Office products (Excel, Word, MS Outlook)Proficiency in E-Automate or other similar ERP systemProficiency with ECM/Workflow softwareAbility to multitaskAbility to work in fast paced environment with time sensitive deadlinesQualifications:HS Diploma or GEDPhysical Demands & Work Environment:Ability to sit at desk for prolonged periods of time. Ability to talk on the phone and work with various computer tools and applications. Ability to type and compose written communication in various forms. Ability to lift 20+lbs on occasion. Ability to work in fast paced environment