Meter Coordinator

Meter CoordinatorDepartment: Administration Reports To: Meter Collection Supervisor  FLSA Status: Full Time / HourlyPurpose                                                                                                                                The Meter Collector contributes to the timely and accurate billing of customers through the collecting and recording of data used to establish usage on supported office equipment.ResponsibilitiesThis position is responsible for collecting meter readings by leveraging meter collection tools as well as direct interaction with customers.Complete daily meter collection assignmentsCall customers to collect meter readings on non-networked devicesUpload and download meter readings using various software/toolsWork with internal IT Helpdesk to link data collection tools to customer devicesMonitors daily “issue” reporting and takes appropriate corrective actions to resolve data collection issuesProcesses the billing on service contracts once valid meters are inputProvide management and ad-hoc reports utilizing Microsoft ExcelEffectively communicate with employees and interact with customers in a courteous and appropriate mannerOther duties as assignedSupervisionSupervisedContacts                                        Internal:  Exempt, Non-Exempt External:  Current Customers, VendorsJob Related Dimensions                                                                                                                          Strong attention to detailStrong communication skills – both verbal and writtenProficiency in MS Office products (Excel, Word, MS Outlook).Proficiency in E-Automate or other similar ERP systemProficiency with ECM/Workflow softwareAbility to multitaskAbility to work in fast paced environment with time sensitive deadlines       QualificationsHS Diploma or GED Physical Demands & Work Environment Ability to sit at desk for prolonged periods of time.Ability to talk on the phone and work with various computer tools and applications.  Ability to type and compose written communication in various forms. Ability to lift 20+lbs on occasion.Ability to work in fast paced environment