Executive Assistant for Medical Lab Operations team

Office Operations Executive AssistantThis position reports to the Office Operations Director with dotted line to CEO / COOJob ResponsibilitiesThe Office Operation Assistant provides direct to client support services.Become the first person point of contact for clients/ facilities to get escalated.Ensure Dispatch team is supported (Criticals, client support, answering phones).Support Courier dispatch operations and payroll.Assist the Office Ops Dir. is assigned tasks (ex.H.R. Functions, Supply Ordering).Adjust schedule to compensate for absent staff to ensure continuous operations with out interruption.Scan daily documents into the proper data archive locations.Become a super user in Nexxus and LabDaq.Set up new clients in the portal, Set up new users in the portal.Become a trainer for new clients and refresh training for new employees at current clients.Support CEO / COO with Client Satisfaction Engagement Activities that may include research, data acquisition, on site visits to clients locations.Other job duties as assigned.J-18808-Ljbffr