Business Analyst II

About GAINSCOFounded in 1978, GAINSCO offers property and casualty insurance with an emphasis on non-standard personal auto policies. It serves drivers nationwide by providing minimum-limits personal auto coverage, making insurance more accessible to a broader market. In 2020, State Farm Mutual Automobile Insurance Company acquired GAINSCO, Inc. and its subsidiaries, making a significant milestone that strengthened GAINSCO’s ability to grow and expand its reach in the personal auto industry market while continuing to build on its decades of specialized expertise.Join a team that is dedicated to supporting your professional growth and long-term success.Who We AreAt GAINSCO, we are a team driven by passion, creativity, and a commitment to excellence. We celebrate achievements, encourage innovative thinking, and recognize the unique strengths each person brings. Our people truly set us apart.If you’re seeking a company where your contributions are valued, your efforts have a visible impact, and your dedication is recognized, take the next step in your career with us.We are a Business Analyst II to support department-level projects and tactical enhancements by gathering detailed business requirements and partnering with IT to implement effective solutions. This is an intermediate-level role ideal for someone who enjoys translating business needs into clear functional specifications, supporting delivery teams, and improving processes through data-driven insights.What does a Business Analyst do at GAINSCO?Elicit and document business requirements and translate them into functional specifications and/or user stories. Conduct detailed requirement analysis to ensure clarity, completeness, and alignment with business goals. Lead and participate in stakeholder meetings to uncover needs, validate requirements, and drive alignmentBuild reports and presentations that communicate findings and progress using tools like Excel, Power BI, Tableau. Serve as the key liaison between stakeholders and technical teams—ensuring requirements are understood and delivered accurately. Support on-time delivery by managing scope, priorities, and stakeholder expectations. Identify process improvement opportunities and recommend solutions. Develop and maintain business process workflows, data flows, and system/solution diagrams to support requirements analysis, stakeholder alignment, and solution design. Support User Acceptance Testing (UAT) planning, execution, defect triage, and reporting. Mentor Business Analyst I team members on best practices and methodologies. Create training documentation and support end-user enablement as needed. What is required?Education: Bachelor's degree in a business-related field preferred. Certifications: Certified Scrum Product Owner (CSPO) or Certified Business Analysis Professional (CBAP) are preferred. Experience: 2 or more years of experience in Business Analysis, Project Management, or a related field required. 1+ years in P&C insurance, Personal Auto preferred. Familiarity with Agile delivery and general project management practices. Proficiency using SQL and project management tools like Asana, Wrike, MS Project, or similar. Proficiency in using Project Management software like Asana, Wrike, MS Project, or similar preferred. Proficiency with diagramming and collaboration tools such as Visio, Lucidchart, Miro, or similar platforms. Skills and Abilities:Ability to create and manage user stories and work items using tools like Azure DevOps. Ability to create clear and effective visual representations of business processes, data flows, and system interactions (e.g., workflows, swimlane diagrams, context diagrams). Lead and manage multiple projects and work streams with competing demands. Troubleshoot and escalate project issues, risks, and mitigation appropriately. Leverage critical thinking, problem-solving, and influencing skills to ensure project plans deliver on intent and objectives. Adapt to rapidly changing business environment and business needs. Strong business and mental acuity with excellent process orientation and critical thinking skills. Extremely detail-oriented with excellent follow-through. What else do you need to know?HybridCompetitive salary based on experience. Excellent benefits package: medical & dental, vision insurance, life insurance, short term, and long-term disability insuranceParental Leave Policy401K + Company MatchPTO + Paid Company determined Holidays. Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity**All offers are contingent upon a successful background investigation (including employment, education, criminal and DMV verification- when applicable) and a pre-employment drug test with results satisfactory to GAINSCO.GAINSCO is an Equal Employment Opportunity Employer