Shift Supervisor - Marcus Live Bar & Grille

We are seeking an experienced Shift Supervisor to support daily operations and lead our team during service. This role is responsible for ensuring smooth shift operations, maintaining service standards, and delivering an exceptional guest experience while supporting management and mentoring team members.ResponsibilitiesLead and supervise staff during assigned shifts to ensure smooth operationsCreate and manage staff schedules to ensure adequate shift coverageMonitor employee performance and provide coaching and feedbackAddress guest inquiries and resolve complaints while maintaining high guest satisfactionTrain new team members and provide ongoing support to existing staffEnsure company policies, procedures, and service standards are consistently followedMaintain a clean, organized, and safe work environmentAssist with inventory management, receiving deliveries, and stocking productsSupport beverage and bar operations when needed (experience a plus)Handle cash transactions and complete necessary administrative shift tasksTouch tables and ensure guests receive attentive serviceCommunicate operational issues or concerns to upper management in a timely mannerQualifications2–4 years of restaurant or hospitality supervisory experience requiredStrong leadership, communication, and organizational skillsAbility to multitask in a fast-paced environmentExperience with scheduling and team leadershipBilingual a plus, but not requiredBeverage management experience a plusAvailabilityMust have open availabilityAble to work evenings, weekends, and holidaysEmployment TypeFull-Time positionWe are an Equal Opportunity Employer and treat all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at any time at the sole discretion of the Employer.