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With Cognizant SAP, there are diverse career opportunities available to candidates due to our strong ecosystem of Hyperscalers (Microsoft, Google, AWS etc), Partnership with next gen technology providers like BluePrism, Automation anywhere; as well as companies like Syniti, Signavio and Qualtrics and of course, across SAP technologies and products like S/4HANA, Cloud & Technology ECC, SuccessFactors, BTP, Signavio, CX and Digital Commerce and Analytics.
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The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) - by meeting HCP needs in a timely and scientific manner. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working and CE^3.
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Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs. Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx.
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Cross-functional collaboration- Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs.- Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.
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Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP.
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This is a remote position and will report to the Manager, CX/UX Design - DXG TAA US Professional Market and under the leadership of the VP, User Experience & Design - DXG Customer and User Experience.
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The MHAS liaises with other BMS functions, including partner portfolio aligned Therapeutic Areas Specialists (TAS) to deliver an overall higher Customer Experience (Cx) – by meeting HCP needs in a timely and scientific manner.
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Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract, and engage their customers.
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Solicit feedback from business stakeholders to gather UI/UX/CX insights of delivered Power BI reports, and document lessons-learned to inform future development efforts. Our team provides the technical services required to sustain EDW applications to include Project Management, Data Warehouse Management, Advanced Analytics, Tableau Server Administration/Tableau Desktop Administration, Technical Collaboration Support, Lessons Learned, Executive Orders and Special Projects, Architectural Enhancement, and Cloud Migration.
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Customer Experience knowledge : Leverage your strengths and knowledge in CX tools, qualitative feedback, and measurements including Net Promoted Score (NPS), Customer Satisfaction (CSAT), CES. Retention Rate, Customer Churn Rate, Customer Lifetime Value (CLV.
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BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles.
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Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.
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The Visual Designer will demonstrate established design systems and work within our creative processes to build compelling customer experiences across digital properties including fishersci.com. This position will also be tasked with crafting conceptual digital and, at times, traditional experiences via digital designs, landing pages and informative customer and user experiences (CX/UX) with standard methodologies in mind.
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The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients.
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Our CX Practice is a carefully assembled studio of human-centered design practitioners from a wide range of educational backgrounds, international settings, and professional experiences. Bachelor's degree in anthropology, sociology, ethnography or equivalent combination of education, training, and experience.
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cx job Title: support Company: Sykes
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