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Drive NPS Goals/targets: Seek to understand client feedback from the NPS survey, deriving insights that lead to action and continuous improvement. In collaboration with the Implementation Specialist, facilitate and guide Provision customers through the onboarding process.
$70,000 - $90,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated 28 days ago - UpvoteDownvoteShare Job
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Lead QBRs with clients to showcase the value of Provision IAM and identify opportunities to develop and strengthen the partnership. Identify opportunities for technology to enhance, improve, and speed up the onboarding process.
$70,000 - $90,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated 21 days ago - UpvoteDownvoteShare Job
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Facilitate working sessions between our Implementation Specialists and customers to ensure a smooth and successful onboarding process. Must be authorized to work in the United States; Provision IAM is unable to sponsor work visas.
$70,000 - $90,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Provision IAM is a custom digital solutions agency with specialized experience and knowledge in the financial and regulatory industry. Company Overview Provision IAM is a custom digital solutions agency with specialized experience and knowledge in the financial and regulatory industry.
$70,000 - $90,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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For over 27 years, Provision IAM has helped businesses manage digital operations and optimizations. Provision IAM is a great place to work! Most recently, Provision IAM’s FinTech team developed an innovative and affordable Identity and Access Management solution for financial institutions.
$70,000 - $90,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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In partnership with the Implementation Specialist, consistently meet agreed upon onboarding milestones, and escalate issues, concerns, or blockers, to the Director of Customer Care. In partnership with the Implementation Specialist, gather and share feedback for improvements to both processes and product features.
$70,000 - $90,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated 21 days ago - UpvoteDownvoteShare Job
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We offer competitive salaries, an individualized networking and education budget, company-paid insurance benefits, an IRA plan with company match, and more. Headquartered in Cumberland, MD, we have an extended network of experts on our team who work in numerous states.
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This role reports to the Director of Customer Care. As a senior member of the Solutions organization, the Account Manager will execute on plans to deliver a best-in-class customer support experience. Leverage this knowledge and the trust built through the relationship to achieve a target of 100% renewal and zero churn.
$70,000 - $90,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Communicate effectively with clients at each stage of onboarding, and beyond go live, to manage support issues and identify additional opportunities. Bachelor's degree in Computer Science, Information Technology, or a related field.
$70,000 - $90,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated 28 days ago - UpvoteDownvoteShare Job
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Manage the pace of onboarding, identifying blockers and working across teams to resolve issues quickly ensuring timely completion of milestones. Keep stakeholders across the organization apprised on the progress of onboarding.
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The Account Manager drives implementations to completion by anticipating the needs of the customer and ensuring there is alignment between internal teams at Provision and the client team. The Account Manager must efficiently manage a portfolio of customers that vary in size and complexity, ensure the configuration of product features meet customer’s needs within the parameters of the “in the box” IAM solution, and ultimately have customers find success with the Provision product.
$70,000 - $90,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Execute project plans following the defined sequence of activities needed to successfully complete onboarding. Minimum of 3 years of proven success in Account Management within the software or IT sector, with a successful track record of fostering client relationships, understanding complex technical requirements, and driving projects to completion.
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Join our dynamic team and contribute to the ongoing success of our organization's security infrastructure. Exceptional organizational skills, coupled with self-motivation and the ability to thrive in a remote working environment, are essential.
$70,000 - $90,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated 28 days ago - UpvoteDownvoteShare Job
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OR Exceptional communication and collaboration skills, enabling effective teamwork across diverse functional departments to include sales, product development, and operations. We are seeking an Account Manager who will build a trusted relationship with the customer and serve as the day-to-day point of contact.
$70,000 - $90,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated 28 days ago - UpvoteDownvoteShare Job
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If you are a results-driven, Account Manager with a passion for providing exceptional service to our clients, we invite you to apply. We recognize each employee's critical impact in helping us and our clients achieve success.
$70,000 - $90,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated 28 days ago
continuous improvement process jobs Company: Provision Iam
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