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PGA TOUR Superstore is operated by Golf & Tennis Pro Shop, Inc., a subsidiary of AMB Sports and Entertainment and is headquartered in metro-Atlanta. Along with equipment and accessories, PGA TOUR Superstore has an unmatched selection of men's, women's and juniors' apparel and footwear for golf and tennis.
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Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates - driven by our vision to inspire people through golf and tennis.
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At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. This role acts as the expert of the assigned department(s) by providing valuable input into operational and merchandising decisions to the Sales and Service Manager (SSM) to drive sales and elevate the Customer experience.
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Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience to every customer. At PGA TOUR Superstore, we're always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business.
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Overall Function of a Retail Customer Service Representative (Cashier):Customer Service Representatives champion the PGA TOUR Superstore ‘Customer First’ philosophy by providing a great checkout experience to every customer.
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OverviewAt PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. Key responsibilities include the consistent implementation of the Experience Game Plan, consistent execution of product conversion processes, precise handling of store returns and checkouts, handle service-related processes proficiently, and adhering to Company Merchandise Standards when setting products.
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Champion a culture where Associates love to work, and Customers love to shop; recognize service behaviors and reward outstanding performance in partnership with Store Leadership Team. Assist in keeping sales floor merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.
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Candidates must be able to lead by example and, through daily actions, enforce a high standard of Customer service. Key responsibilities include the consistent implementation of the Logistics Game Plan, maintaining a 95% E-Commerce fulfillment rate, managing the RTV/Customer Warranty process, upholding receiving standards, ensuring accurate tagging integrity before product placement, and adhering to Company Merchandise Standards when setting products.
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Leadership: Candidates must be able to lead by example and, through daily actions, enforce a high standard of Customer service. retrieving BOPIS orders for customers and processing through the OMS, processing trade-ins as they arrive, retrieving Special Orders that have arrived, answering Customer phone calls, execution of Cleaning & Equipment Maintenance Checklist, re-gripping clubs, re-shafting clubs, club extensions and cut downs, Loft & Lie adjustments, and cleanliness of the Services area.
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Customer Service Representative must be knowledgeable about all retail store programs and promotions and follow all related operational processes. Minimum 1 year cash handling and/or customer service experience.
$15 - $17.1 an hourPart-timeExpandApply NowActive JobUpdated 27 days ago - UpvoteDownvoteShare Job
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Because living our Core Values is at the forefront of what we do, we PUT PEOPLE FIRST by investing in our associates that take care of our Customers! Must be able to stand for extended periods of time, climb a ladder, and lift a 30 lb.
$15 - $17.1 an hourPart-timeExpandApply NowActive JobUpdated 27 days ago - UpvoteDownvoteShare Job
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Work within maintenance incident management system (Service Now) to coordinate facilities work orders for the stores. Build partnerships with the stores, property management/landlords and the 3rd party Contractors to collectively execute service orders for the stores.
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Committed to serving our communities - Matching Gift Program & The First Tee. Employment discrimination isn't just unlawful, it violates our policies and is not who we are. Day 1 Eligibility: Medical, Dental, Vision Benefits (Full Time Associates only.
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Accountable for executing the role of a Starter (greeter) when not actively engaged in supporting Services or Front-End operations. Additionally, follow up with the SSM on the execution of all assigned tasks.
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Participate in weekly department walks with the SSM to evaluate the state of the business and create worklist for self/department Associates that align with their strengths. Assist in keeping Front-End and Services merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.
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service job Company: Pga Tour Superstore
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