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Troubleshoot and reproduce customer technical issues, driving them to resolution and/or escalating to next level of Advanced Support or Partner Support. Provide Enterprise level technical support to all Advanced Support customers, applying expert knowledge of RingCentral services and VOIP technology.
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Technical Support Specialist will focus on effective post commissioning technical support, warranty claim management and customer issue resolution. The Technical Support Specialist is accountable for managing customer issues to closure both during regular business hours & 24/7 after hours support.
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Windows 10/11, Microsoft Office, Project, Visio, SharePoint, Gmail, Mac & PC Audio/video editing software High Level of Customer Service Provide on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues.
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DoubleCloud is seeking a Technical Support Engineer to join our dedicated team, supporting our clients with top-tier technical assistance and problem-solving expertise. Technical troubleshooting: You will understand, troubleshoot, and resolve complex technical support problems efficiently.
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Work through day-to-day support issues, ensure effective and timely resolution of issues in production environment, troubleshoot customer impacting issues. - Strong experience with Kubernetes Container Orchestration Tool,GoLang, Gloo, AWS, Apigee API Gateway,- Experience with REST, SOAP, and GraphQL API support.
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The purpose of REACH Malari is to provide implementation support services and technical assistance to countries to accelerate progress in comprehensive delivery of facility and community-based malaria services, including malaria case management, prevention of malaria in pregnancy (MiP), seasonal malaria chemoprevention (SMC), health systems strengthening, data collection and use for service delivery, and other malaria prevention interventions.
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Role Description: As a Technical Product Support Professional , you'll be a vital member of our team, responsible for delivering first-rate support to our customers using your strong technical skills and communication abilities.
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Experience in implementing remote support solutions for devices on or off campus. Support and troubleshoot video conferencing solutions. The scope of this LOC does not include application software support, such as de-bugging, enhancements and ad hoc report generation.
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In this role, we are looking for a highly capable IT Support Lead to provide technical assistance to our workforce. Ability to keep up with technical innovation and trends in IT support.
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Answer internal and external customer inquiries per established guidelines and document in ERP system; consult as appropriate with IT & Data Solutions team, Application Specialist, System Engineer, Field Based Employees, Management, Global Customer Support/CSI.
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Savannah River Mission Completion (SRMC) is seekinga Senior or Principal Engineering & Technical Support Specialist to be based in our Aiken, SC location on the Savannah River Site. The Engineering & Technical Support Specialist provides startup/test engineering services on assigned SRMC Project Teams.
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The Dealer Technical Representative is responsible for providing technical support to Dealers on all SBD Outdoor Products, including but not limited to: riding lawn mowers, zero turn lawn mowers, walk behind lawn mowers, hand held products, compact tractors, commercial equipment, lithium-ion battery products, utility vehicles, snow blowers, and tillers.
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CGI Federal is seeking a candidate to support development and updating of technical drawings adhering to applicable military and industry standards. Develop and/or update technical drawings using AutoCAD and Microstation.
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The Senior Technical Customer Support Engineer acts as the first point of contact for all ServiceMax Customers. 5-7 years of experience in providing technical product support solutions for customers.
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Family Planning & Parenting Support: Fertility (eg, IVF, preservation), adoption, and gestational carrier coverage with additional benefits and resources to provide support from planning to parenting.
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technical support jobs Title: customer Company: Pearson
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