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Customer Support Services: Primary Skills: Technical writing, Confluence Secondary Skills: System Engineering/requirements gathering, JIRA. Customer Support Services: Primarily focuses on requirements gathering, tier 1 support, technical writing, help documentation, and internal testing.
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Collaborate closely with the account team, including the Account Executive and the Solutions Architect (Pre-sales engineer), to provide ongoing technical coverage and support, while the account team focuses on identifying new deals.
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As a Customer Architect, you will be the Trusted Technical Advisor, working in tandem with the customer and complementary groups like Field and Services Teams to ensure that Elastic solutions are exceeding customer's expectations.
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2+ years experience as a Customer Success Manager, Technical Account/Program Manager, Partner Experience Manager, or Account Executive. Ideally, you’re a customer-centric professional with a balance of technical knowledge and business acumen.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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We are hiring a multiple Software Engineers to support various teams in Linthicum Heights, MD. These positions offer a hybrid/remote schedule. API: Required: Python, Django or Flask, Database experience using MongoDB or MariaDB, ReST endpoint development, Micro service model Desired: Swagger, AWS, C2S or other cloud experience, Docker, Visual Studio Code or similar IDEs, JSON and/or XML serialization, Jira, Confluence, Git version control, Experience working in Agile environment.
RemoteExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
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Director, IT Customer Service and Support is responsible for leading a global team of technical administrators that manage, configure, and deploy equipment or imagery productivity, communication and collaboration into effective business capabilities, highly technical leader will design employee digital experience around the use of productivity tools and services like file sharing, content creation/management, collaboration/communication, software, intranet and digitization.
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Be part of the global CP Customer Technical Support (CTS) team passionate about turbocompressors (TCP). This role will be part of a team of technical support engineers within the Global Services team in Compression business.
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The BSA will help develop and execute sales strategies, drive proposal efforts and provide technical sales support. The ICOE D365 Customer Service Business Solutions Architect (BSA) will provide technical and solution envisioning expertise to the Avanade and Accenture sales teams.
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YOUAs a Technical Customer Support Specialist, you will be responsible for software support of applications created by Simpson Strong-Tie. This includes support for configuration, documentation, installation, upgrades and troubleshooting across a wide array of software applications.
Full-timeRemoteExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Deep functional and technical acumen and understanding of Microsoft Dynamics CE for Customer Service, Nuance, Copilot Studio (AKA PVA) Serve as the Solution lead for new opportunities and support transition into delivery & customer/prospect training.
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They will be expected to enhance customer support and product sales in the American territories through a proactive integration of their technical expertise into the daily sales, customer support, & training activities of the Malvern Panalytical team and customer base.
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Driving client impact by providing competitive positioning and solutioning support on key deals; helping regions transition from sales to delivery and jump-start projects; and delivering a consistent SME-based and shared services capability across regions.
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POSITION OVERVIEW CUSTOMER SERVICE AGENT | ORANGE PARK, FLWe are looking for customer service agents in the Orange Park, FL area to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector positions.
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Our VP Customer Experience (CX) reports to the CEO and leads the three core teams delivering value across our entire customer portfolio - Customer Success, Professional Services and Global Technical Support.
Full-timeExpandApply NowActive JobUpdated 6 days ago
technical support jobs Title: customer
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