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About the Role Each and every day the Customer Success team works to ensure that our clients are maximizing the value they are receiving from Loop. You will handle client onboarding, training, provide client support via email, phone and in person meetings, and be responsible for renewals.
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Due to steady and ongoing growth, we are now looking for an experienced Customer Success Manager in interpretation and translation to expand our U.S. and international client base and market.
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The Strategic Customer Success Manager is tasked with working with our largest customer accounts, and orienting our GTM machine around them to continue to unlock growth at breakneck speeds.
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Prime Roots is on the lookout for a Customer Success Manager who is deeply passionate about driving change in the plant-based food industry. Consumer Insights and Data Analysis : Analyze consumer behavior and sales trends to steer marketing strategies, improve customer experiences, and anticipate market movements.
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Thorough, thoughtful approach to driving customer escalation/enhancements, driven by a passion to address the entire client lifecycle (sale, onboard, adopt, optimize, grow, renew), proven experience with selling/negotiating and renewal, approaches clients with a proactive strategy for client success, solid presenter (not a slide reader) tying data to outcomes, recommendations and values.
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The VP, Customer Success Management will be responsible for a customer portfolio that includes multiple strategic airlines, including 2 of the top 5 largest airlines worldwide, who board over 400 million passengers and generate revenue of over $300 million annually.
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Experience of Customer Success spanning across: Strategy, Experience Design, Digital Channels (Web, Mobility, Portals, Collaboration), Integration & Process Automation (Integration, APIs, Modernization, BPM, Automation), Marketing & Commerce (Digital Marketing, Commerce, Marketplace), Emerging Digital Technologies (Immersive Services, Cognitive Contact Center) Good understanding of the BFSI/CMT industry.
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We are looking for a Customer Success Manager to help secure the long-term success of our customers. Customer Success Management: Manage your book of business ensuring strong customer health, adoption to achieve gross-and-net retention revenue targets, and identify upsell opportunities to pass to our account development teams.
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The Customer Success Manager will be responsible for driving customer success and retention. Analytical mindset with experience using data to drive decisions and improve customer success.
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Preferred :2+ years of experience in customer-facing, highly strategic, operational, and analytical environments e.g. business operations, management consulting, investment banking, private equity, venture capital, or customer success.
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Recurly seeks a Customer Success Manager that is a master relationship-builder and dynamic communicator with a track record of successfully building rapport with client partners. As a Customer Success Manager, you will be responsible for everything about your portfolio of customers after the initial sale.
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The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption. Previous customer service and/or Customer Success experience preferred.
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The Global Program Management and Infrastructure team ensures the smooth and efficient running of the Customer Success organization on a daily basis. As an Operations Technical Program Manager, you'll work cross-functionally - with other Customer Success teams, with systems and engineering teams, and beyond - to build toward the global vision of CS. You will report to a Technical Program Management Lead.
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Senior Customer Success Manager - Retail & Hospitality. As part of delivering on our international growth, we are now seeking a driven Senior Enterprise Customer Success Manager, particularly focused to strengthen our already relentless customer orientation within the Retail & Hospitality sector.
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You'll be reporting to the VP Customer Success and be working very closely with our other customer success managers as well as our Healthcare Pod leadership in building a World Class CS org.
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customer success jobs Title: sales consultant Company: Oracle
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