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The Customer Support Specialist is empowered to provide excellent customer service to CARFAXs dealership customers nationwide with a get-it-done mentality! As a Customer Support Specialist, you are the first telephone contact for our valued customers.
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Providing customer support for our fans (users of the games we build) via our customer support platform (Zendesk), for our products. You will be reporting to the Customer Support Lead and working with a global team of other Producers/Product Managers, Account Managers, User Experience (UX) Specialists, Designers, Developers, Quality Assurance (QA) & other Support staff.
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Assists management in preparation of customer monthly OC meeting presentations. Drive Technical escalations internally and externally. KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem.
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We are seeking a friendly and attentive customer service professional to join our company as a Customer Support Specialist. Our Customer Support Specialists ensure timely resolution of all phone and email inquiries regarding our products and services.
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Customer Support Associate. Provide periodic on-call support coverage for customer issues outside of business hours. Our Customer Support team is a group of highly talented and dynamic contributors.
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The Customer Support Specialist role is crucial to our customers overall satisfaction. From problem identification through resolution, you will own and manage the customer support experience over the phone and web.
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As a customer support representative, you shape our members' first impression of SALT- a responsibility not taken lightly. Assume ownership of any assigned support tickets, including all necessary follow up and customer call backs.
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70% - Customer Support – providing day to day support (Tier 1) and troubleshooting for existing customers; responsible for managing pipeline of support tickets and collaborating with engineering to solve Tier 2-3 issues and bugs.
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It is essential that candidates be customer-focused: our clients nationwide depend on our personable, patient, and courteous software support online and over the phone. Participate in team meetings to advance customer support, software development, and marketing efforts.
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The Sales Support Coordinator reports to the Customer Success Manager and covers a wide variety of sales support tasks. They also work with peers and other internal teams to build an infrastructure for service delivery and continuous improvement to support the Precor Sales Team. Customer service and professionalism are critical factors in the daily administration of this position.
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About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. -Responsible for operating shipping/receiving equipment, responding to customer requests, data entry, and maintaining inventory.
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Provide recommendations on medical marijuana products based on customer requests. As an Support Staff Member, You will welcome patients with an exceptional mindset and assist with assessing their needs, provide guidance and education on effects, benefits, and overall experience of cannabis products and pricing.
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In addition, must be able to quickly identify and insert additional support where needed to deescalate situations without compromising Trulieve's objective in serving our patient base with excellent customer service.
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The Customer Support Manager at Motorola Solutions offers the very best service to our customers, always. Job Description The Customer Support Manager (CSM) provides intense and appropriate customer focus and satisfaction during the delivery of Motorola’s Lifecycle Service products.
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As a Technical Customer Support Specialist, you will be responsible for software support of applications created by Simpson Strong-Tie. This includes support for configuration, documentation, installation, upgrades and troubleshooting across a wide array of software applications.
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customer support jobs Title: technical support engineer Company: Optimizely
FEATURED BLOG POSTS
5 Common Interview Mistakes
Everyone's interview process is unique in some form or fashion. Like most, your interview process is crafted so you can get the most information out of your candidates to increase hiring confidence and make the right hiring decisions. However, there are often small problems in interview processes that could ultimately affect the success of hiring decisions.
How to Ask Someone to be a Reference + Email Templates
One part of the job-hunting process that frequently gets overlooked is putting together a list of good references. Most of the time we focus on creating the perfect resume, writing an awesome cover letter, and getting our hands on letters of recommendation. We think about what outfit we’ll wear to the job interview, how we’ll answer those tricky questions, and what our career plan looks like. But, in fact, having multiple references lined up who will speak favorably about you to a potential employer is critical to landing a job. This aspect of job searching really can’t be ignored.
Job Rejection Email Response with Examples
Glassdoor estimates that, on average, there are about 250 applicants for every job vacancy out there. If you’ve ever applied for a job, the odds are that you’ve received the dreaded job rejection email.
Structured vs Unstructured Interviews
The goal of an interview is to evaluate candidates based on their skills, personality, and knowledge. You want to choose the BEST candidate from your candidate pool, so the interview is something you can't mess up. As you begin planning your interview process, one of the major decisions you'll face is whether the interview should be a structured vs unstructured interview. So let's take a dive into the differences and sort out which circumstances warrant which interview process.
How to Describe Your Personality with Examples
Imagine you’re in an elevator with the CEO of your dream company and you get to talking. The conversation is going well and you start to imagine yourself working for their company when the CEO turns around and asks you “tell me a bit about yourself.” Would this catch you off guard or would you be able to give a clear and succinct description of who you are?
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To ATS or not to ATS
As hiring is becoming more analytical and data-driven, companies have found ways to incorporate technology to help hire and recruit more efficiently. ATS, also known as an applicant tracking system, has become one of the most widely adopted technological recruiting tools to date. In fact, according to data from Capterra: