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15.00 / hourENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (FULL-TIME)Here at MCI, we keep things light. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment.
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MCI has fifteen business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Texas, Massachusetts, New Hampshire, South Dakota, New Mexico, California, Kansas, and Nova Scotia.
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MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Full-Time & Part-Time.
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REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises.
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This position supports customer service, technical support, and customer sales interactions. Must be customer service oriented (empathetic, responsive, patient, and conscientious) Employees earn paid time off as well as paid holidays and paid training opportunities.
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In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowas Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time.
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This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason. The employer has the right to revise this job description at any time.
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MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer.
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Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV s, trips, tickets, and even cars.
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We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. An aptitude for conflict resolution, problem solving and negotiation. Casual Dress Code.
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While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies.
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