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Customer Success Associate. Work alongside Customer Success Managers to proactively drive product adoption and education in the onboarding and re-engagement process. We are seeking Customer Success Associates (CSA) to drive education and create amazing content to grow and maintain relationships with our clients.
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As a Customer Success Associate, you will be responsible for managing the audit process; ensuring accuracy, automation and continuous improvement to meet our client's key performance indicators.
$50,000 - $70,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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As a Customer Success Manager, your primary objective is to facilitate and uphold the highest standard of customer experience, from pre-sales engagement to day-to-day interactions.
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This Customer Success Manager position will help enable communities to design, build, operate, and maintain their assets and infrastructure through GIS-centric solutions. We are looking for a Customer Success Manager with prior experience in GIS, Cityworks, and customer/account management.
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As a CSA, you will partner with customers throughout the customer journey to understand what drives value, beginning from the pre-sales running proof of concepts to demonstrate quick time to value, to post-sales onboarding and implementation where you set customers up for long-term success with scalable implementation and data governance best practices.
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As the Director of Customer Success you will champion improved communication across departments, streamline processes, minimize duplication of effort, ensure alignment in prioritization and resource allocation, and enhance overall operational efficiency to deliver a top customer experience.
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As our Customer Success Manager, you will join a well-funded, fast-growing technology startup with the unique opportunity to help build out a critical function for the company. Customer Success Manager.
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A well-funded seed-stage startup backed by Y Combinator and Funders Club, we're looking for an experienced Customer Success Manager with B2B SaaS experience to join our high-performing, fully remote team.
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The role of the Customer Success Manager at Solera is a unique and dynamic position that encompasses the responsibilities of both client relationship management and technical field service engineering.
$60,000 - $75,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Customer Success Manager will be responsible for the growth and success of a network of community customers for A Place for Mom within a designated region / market area. The Customer Success Manager will measure and report specific results to the communities, diagnosing issues, identifying opportunities for improvement, and coaching on best practices at all levels to achieve success.
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Customer communities include a variety of senior living providers, such as assisted living, memory care, independent living and retirement communities. Strong computer skills necessary, including Microsoft Office, Word, Excel, PowerPoint, and Zoom as well as experience using and navigating Customer Relationship Management systems, SalesForce preferred.
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About you 3+ years of experience as a PM, T&S Ops manager, or Customer Success manager with enterprise sales and CS experience. As a Customer Success Manager at Cinder, you’ll be paramount in determining the entire end-to-end experience for our customers, having your work be seen, used, and loved by reviewers and investigators protecting the largest communities in the world.
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Promotes the adoption of the Review Score process and collaborates with the community customer to obtain positive scores and up to date online feedback. Participates in Community Customer company meetings when invited and appropriate.
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The Customer Success Manager (CSM) is responsible for providing customers with ongoing measurable value and a seamless utilization journey related to the Turquoise Health product suite. Synthesize customer feedback and work cross-functionally with Product, Sales, Engineering, Solutions Engineering and collaboratively within Customer Success on Data, Strategy and Implementation to meet customers goals and objectives.
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The Apptio Customer Success Premier Technical Services team (Premier) will be assigned to accounts that have purchased annualized technical services. Coordinate with Support, Product Management, R&D, Account Management, & Customer Success to ensure the appropriate level of response to customer needs.
$100,000 - $151,000 a yearFull-timeExpandApply NowActive JobUpdated Today
Title: customer success associate Company: Neighborschools
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