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Customer Success Associate
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$50,000 - $70,000 a year
Full-time
- Loop's modern audit and pay platform uses our domain-driven AI to harness the complexity of supply chain data and documentation.
- Our investors include J.P. Morgan, Index Ventures, Founders Fund, 8VC, Susa Ventures, Flexport, and 50 industry-leading angel investors.
- Our team brings subject matter expertise from companies like Uber, Google, Flexport, Meta, Samsara, Intuit, Rakuten, and long-standing industry leaders like C.H. Robinson.
- As a Customer Success Associate, you will be responsible for managing the audit process; ensuring accuracy, automation and continuous improvement to meet our client's key performance indicators.
- The Customer Success Associate is directly responsible for reducing overcharges, optimizing invoice management and enabling actionable data for our clients that is critical to their business.
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