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Customer Success Manager
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- The Customer Success Manager (CSM) is responsible for providing customers with ongoing measurable value and a seamless utilization journey related to the Turquoise Health product suite.
- Knowledge of provider/payer contracting strategies, reimbursement calculation methodologies, hospital billing/coding, claims data, or revenue cycle management will help you ramp quickly, but is not necessary.
- Synthesize customer feedback and work cross-functionally with Product, Sales, Engineering, Solutions Engineering and collaboratively within Customer Success on Data, Strategy and Implementation to meet customers goals and objectives
- Help navigate complex data challenges and work collaboratively with internal technical teams to strategize a path forward
- Fully remote work + $750 work-from-home stipend + paid quarterly remote co-working weeks
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