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In the role for IT Support Desk, you will serve as the initial contact for escalation, addressing concerns promptly or advancing them when immediate solutions are not feasible. You'll Manage the acquisition, setup, and implementation of end-user equipment and cell phones, and offer both primary and secondary IT support to staff members on a local and international scale, as needed.
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Experience within a Help Desk or Technical support role utilizing a ticketing system and monitoring tools. In this role, you'll be providing technical end-user support to a variety of client environments assisting with user administration, Office 365 Application support, software & hardware support, remote connectivity, server support & network support.
$42,000 - $48,000ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The ideal candidate will have at least one (1) year of experience in a customer service setting, hotel/resort reservationist, front desk agent, or equivalent work experience. Hotel Reservation / Call Center Agents support our Golden Nugget Hotels and Casinos.
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Knowledge of Atlassian software suite tools such as JIRA, JIRA Service Desk, Confluence, etc. Set up administrator and service accounts, maintain system documentation, tune system performance, install system wide software, validate and implement system patches, including fast turnaround time security critical patches.
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Develop Risk Management Framework (RMF) artifacts in support of Assessment and Authorization (A&A) efforts Research, recommend, and provide technical input on security solutions in accordance with DoD/DON policies and operational requirements.
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QVC is currently seeking an on-call Talent Service Coordinator to work at our 24/7 customer service desk. Reporting to our Talent Operations Supervisor, our coordinators are responsible for providing top notch customer service to QVC internal and external partners, getting the talent ready to go on-air, and working daily with our backstage teams to communicate changes.
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BMC Remedy Ticketing System, IT Help Desk, Technical Support. The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 serve at HQ and the remaining staff serve at offices worldwide.
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POSITION OVERVIEW BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions.
$11.1 - $16.1 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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OSS/ BSS experience with extensive technical design expertise of Telecom Service Delivery and implementation of ServiceNow OMT (Order Management Telecom) and its interaction with BSS/OSS system including ServiceNow modules CSM (Customer Service Management)/FSM (Field Service Management) in Enterprise/Consumer/Federal segment.
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Represent the Veolia technical support team as an active 24/7 after hours on call representative. Technical Support Specialist will focus on effective post commissioning technical support, warranty claim management and customer issue resolution.
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The Technical Support Specialist is accountable for managing customer issues to closure both during regular business hours & 24/7 after hours support. We strive to provide not only superior technology and design, but also outstanding quality, service, and application support.
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Ensure proper documentation is completed and stored on the Test Mission Support System (TMSS) Portal. Act as the focal point for customer contact, including problem resolution, requests for new service, or general inquiries for IT. Submit applicable DISA documentation for smartphone (Blackberry, Iphone, IPad and Samsung) activation on mobile device management server and Enterprise email.
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After hours support required for select shift coverage, this does include potential shift rotations and on-call availability with Saturday and Sunday weekend work for maintenance and projects support.
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Oversees the Firm’s ITSM framework and governance in partnership with the Director of Service Management, inclusive of incident management processes, problem management routines, technical change management processes, IT asset management, knowledge management, service request management, and the planning and controlling of configuration items (CIs) and their interrelationships.
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Embark on a dynamic journey as an IT Help Desk Support Analyst and play a pivotal role in maintaining optimal workstation performance within a thriving desktop computing environment.
$45,000 - $50,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday
technical support system service desk on call jobs Company: Motion Recruitment Partners Llc
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