Creative Financial Staffing

In this role, you'll be providing technical end-user support to a variety of client environments assisting with user administration, Office 365 Application support, software & hardware support, remote connectivity, server support & network support.. Experience with Office 365 Administration Portal, Active Directory administration, and using Ticketing Systems or Remote Monitoring Management (RMM) tools like ConnectWise or similar.. Certifications such as CompTIA A+, Microsoft Certifications, Cisco Certifications, etc.. Experience with any of the following: ConnectWise, IT Glue, SolarWinds, WatchGuard, Ruckus, Veeam, Cisco Networking Products, Extreme Network Products, Ubiquiti, VMWare, Dell, Axix, 3OX and Adobe.. Experience with LAN/WAN, TCP/IP, Routers, Switches, Firewalls, Access Points, VPN, Citrix, VoIP, etc.

it support

Position: IT Support Desk Specialist A leading provider of IT Services in the Grand Rapids, MI area is seeking a full-time, permanent IT Support Desk Specialist to join their growing team. Here are a few reasons why you should apply: <ul> <li>Opportunity to work Partially Remote!</li> <li>Continuous investment in peer-to-peer mentoring, training and certifications for employees.</li> <li>Collaborative, team-oriented environment everyone works together to achieve the goals of the organization.</li> <li>Great opportunity to expand on current IT knowledge and gain experience with a wide variety of hardware, software and technology.</li> </ul> JOB DESCRIPTION: In this role, you'll be providing technical end-user support to a variety of client environments assisting with user administration, Office 365 Application support, software & hardware support, remote connectivity, server support & network support. Great opportunity to work with a variety of tools, software & hardware. Preferred Experience for the IT Support Desk Specialist: <ul> <li>Experience within a Help Desk or Technical support role utilizing a ticketing system and monitoring tools.</li> <li>Experience with Office 365 Administration Portal, Active Directory administration, and using Ticketing Systems or Remote Monitoring Management (RMM) tools like ConnectWise or similar.</li> <li>Familiarity with Firewalls, VLANs and Multi-Factor Authentication (MFA).</li> <li>Comfortable providing end-user support via phone, RMM tools, etc.</li> <li>Strong communication and interpersonal skills.</li> </ul> Bonus Experience for the IT Support Desk Specialist: <ul> <li>Certifications such as CompTIA A+, Microsoft Certifications, Cisco Certifications, etc.</li> <li>Experience working for a Managed Services Provider (MSP)</li> <li>Experience with any of the following: ConnectWise, IT Glue, SolarWinds, WatchGuard, Ruckus, Veeam, Cisco Networking Products, Extreme Network Products, Ubiquiti, VMWare, Dell, Axix, 3OX and Adobe.</li> <li>Experience with LAN/WAN, TCP/IP, Routers, Switches, Firewalls, Access Points, VPN, Citrix, VoIP, etc.</li> </ul> Location: <ul> <li>Grand Rapids, MI area (partial remote)</li> </ul> Job Type: <ul> <li>Full Time/Direct-Hire</li> </ul> Benefits: <ul> <li>Medical/Dental/Vision Insurance, Retirement Plan w/ 3% match, PTO, Growth Opportunities, Paid Training, etc.</li> </ul> <img src="https://www.jobg8.com/Tracking.aspx?ha6LYxt8VQxJGSjE0JLptQv" width="0" height="0" />

START NEW SEARCH