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Ensures Duly's Five9 IVR, Five9 WFO (QM/WFM) and IVA platforms and related technologies support and elevate a high-performance contact center. 3+ years of experience with Five9, 8x8, InContact or other similar contact center platforms required.
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Must possess telecommunications technical experience installing, administering and upgrading Cisco Unified Communications Manager (CallManager, IM & Presence services), Cisco Telepresence, Cisco Prime Collaboration, Cisco Unity Connection (Jabber), and Unified Contact Center Express.
Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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You will have full oversight of our complex Cisco voice ecosystem encompassing Webex Contact Center, Unified Communications Manager, Unity Connection, IM & Presence, Cisco Jabber, Contact Center platforms, Voice Gateways, SIP trunks, and more.
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Technical/Functional Skills Cisco Network Voice Over IP and Cloud Contact Center Technology. Roles & Responsibilities 1) Five9 Cloud Contact Center migration and maintenance.
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Solid Cisco Voice skills (Cisco Unified Communications Manager: CMUC, Unity, Unity Connection, QOS, MeetingPlace, Unified Contact Center Express, Telepresence, etc. The successful candidate will have extensive experience designing and implementing Cisco Unified Communication solutions including Unified Communications Manager, Unity, Express, Jabber, Messaging and Contact Center.
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Penn State Health - Hershey Medical Center Location: US:PA:Hershey Work Type: Full Time FTE: 1.0 Shift: Day Hours: 40hr Recruiter Contact: Please contact Patty A. Shipton at pshipton@pennstatehealth.psu.edu for additional information.
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Serves as the first point-of-contact for patients in a fast-paced call center. Keyboarding skills and working knowledge of Windows based software systems. Previous experience in a medical reception or similar administrative role or experience providing direct clinical patient care such as working as Medical Assistant, Pharmacy Assistant, Radiology or Lab Technician, Certified Nursing Assistant, Surgical Assistant, etc.
$20.57 - $32.92 an hourPart-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Responsibilities may include inbound and outbound call management in relation to patient registration and scheduling; payment processing and charge reconciliation; message and work queue management; facilitating pathway for patients needing RN triage; prior authorizations, medication refill management; referral management and other duties as assigned.
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Cisco Telephony software knowledge to include: Cisco Unified Contact Center Enterprise (UCCE), Intelligent Call Manager (ICM), and Finesse, etc., Telecom skills- Troubleshooting issues such as drop calls within the Intelligent Call Manager (ICM) and Contact Center Services Division (CCSD) environment.
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Diagnose and troubleshoot all RingCentral Unified Communications (UC) and Contact Center (CC) issues and assist customers to maintain stable integrated UC and CC platforms. RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform.
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For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu. Please contact askrecruitment@uams.edu for any recruiting related questions.
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Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center employees have a common goal: to help people find their sound and fill the world with more music.
ExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Should additional information regarding this recruitment be required, please contact DJS Office of Human Resources at djs.careers@maryland.gov. Train and lead Food Service workers, Youth Center Cooks IT and I. Monthly reports to the Food Service \Administrator/Manager as required.
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Associate VP, Product Management, Contact Center Digital, and Conversational AI Experience. Associate VP, Product Management, Contact Center Digital, and Conversational AI Experience. Associate VP, Digital Health Services.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Experience with Five9 Contact center preferred. Experience with Express/Enterprise Contact Center solutionsGood understanding of network principlesEnthusiastic learner with the ability to teach and mentor teammates and cross functional partners.
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contact center jobs Title: senior software engineer Company: Liberty Mutual Insurance
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