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Macquarie is looking for a dynamic individual ready to join our team as a Service Desk Support Analyst in Philadelphia. Knowledge of technologies, including iOS, VMWare Horizon client, Global Protect VPN, Cisco telephony, Workplace ONE Mobile Device Management, and various market data applications like Bloomberg, Fidessa, ICE, FactSet.
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The Help Desk Analyst I receives incoming requests from the Help Desk Manager of Enterprise Support to resolve or expedite the resolution of computer-related problems. Florida Atlantic University is seeking a Help Desk Analyst I- Boca Raton, FL.
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Link Solutions is seeking a PKI Service Desk Technician to join our (Mid-Shift) team in Sierra Vista, Arizona. The PKI Service Desk Technician will provide technical and system support for the U.S. Army Network Enterprise Technology Command (NETCOM) Center on Fort Huachuca.
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Experience with Service Desk Plus ticket systems is helpful. Proven experience as an IT Help Desk Technician or in a similar technical support role. As a Veterinary IT Help Desk Technician , you will play a crucial role in maintaining the smooth functioning of our clinic's IT systems.
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Keywords: IT, IT Help Desk, IT Technician, IT Service Desk, IT Service Desk Technician. The IT Service Desk Technician will provide support to all users in the company regarding device, accounts and accesses for various IT systems, including but not limited to, Active Directory, Okta, hardware, Office Suite and printing support.
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The suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system.
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The Manager will lead a team supporting approximately 1700 work orders monthly and demonstrate competency in technical areas preferably as a Microsoft Certified Professional (MCP) to ensure that service desk resolution addresses customer IT software and hardware requirements with a foundational and appropriate technical skillset.
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Looking for 3-4 days onsite, and 1 day remoteSkills:Help desk support, Help desk, Service desk, Troubleshooting, Customer service, Windows 10, Active directory, Windows, Ticketing system, Office 365, Technical supportIf you are interested in being considered for this opportunity, please upload your resume and a recruiter will reach out.
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Demonstrated experience working with Commercial off the Shelf (COTS) IT Service Management (ITSM) software suites such as BMC Remedy, ServiceNow, or HP Service Manager, for performing Service Desk related duties and responsibilities.
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Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values.
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As a dedicated Field Service Representative (FSR) Analyst for our organization's work with the Department of Defense (DOD), you will be responsible for providing onsite support in the D.C. area, delivering direct assistance to users, and helping develop valuable workflows for analysts.
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Administer all Service Desk Operations and supervise the activities/work of Junior, Mid-level, and Senior Service Technicians. Increase uptime and compliance by modifying the existing program for reporting Key Performance Indicators (KPI) for the Service Desk; minimize risks by automating, writing, and documenting change management procedures within the footprints system.
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Certification is not required, but ITIL training to enable resources to practically apply the principles as part our Service Desk structure is required. Provides Help Desk coverage by responding to CAPPS Support Requests on the Help Line, the shared email account, and the Service Request ticketing system.
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For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA What we offer/What’s in it for you.
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Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.
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Title: service desk analyst Company: Lallemand
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