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Minimum Board of Pharmacy license Effective interpersonal, communication and customer service skills Ability to work in a fast paced environment Friendly, approachable and outgoing demeanor/team player Sound judgement/decision making skills Ability to preserve confidentiality of information Strong math skills (calculate discounts, proportions, percentages) Basic algebra and geometry skills (calculate circumferences, volume) Desired APhA Immunization Certified.
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Respond to inbound Pharmacy calls, demonstrating customer service excellence, and triage to appropriate clinician or department; communicate with patients, prescribers' offices, and associates with a focus on patient care.
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Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Create an outstanding customer experience through exceptional service.
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Notify management of customer or employee accidents. · Bag filled prescriptions and deliver to customer accurately. · Must be able to perform the essential functions of this position with or without reasonable accommodationMinimum · Be actively enrolled in a US school of pharmacy· Hold a current state issued Pharmacy Intern license.
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Be able to accurately input patient and prescription information into the pharmacy computer system. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
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Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards.
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Hold a current state issued Pharmacy Intern license. Be actively enrolled in a US school of pharmacy. Hold a current state issued Pharmacy Intern license. Notify pharmacist on duty if they are made aware of a prescription incident.
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Provide immunizations under the supervision of the pharmacist· Compare and check incoming orders. Gain and maintain knowledge of pharmaceutical products and be able to competently discuss these products with customers and prescribers.
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Establish and maintain a safe and clean environment that encourages our customers to return. Assist with over the counter medications recommendations. Contact insurance companies on the behalf of the customers, if necessary· Facilitate charge purchases for customers.
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Process third party insurance information for customers. Return unused medication stock bottles to stock. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
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Provide drug counseling to customers. Contact prescribers’ offices for authorization. Promote trust and respect among associates. Dispense the correct medication. Stock incoming orders properly. Clean the department.
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Manage and maximize the financial performance of the pharmacy department by monitoring the pharmacy budget, minimizing or altogether avoiding unauthorized overtime, performing necessary pharmacy staff training and development, providing excellence in customer service, managing prescription pricing and generic utilization, controlling pharmacy inventory, and providing/implementing/participating in corporate approved clinical services.
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We take pride in our high-quality patient-centered clinics where our diverse teams share a strong sense of community and a common goal of feeding the human spirit with friendly full-service care and living our core values of respect, integrity, honesty, diversity, and inclusion every day to create a culture where everyone can be their best.
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Create an outstanding customer experience by embracing the Customer 1st strategy and inspire associates to deliver excellent customer service. - Fulfill customers prescription needs while concentrating on the accuracy of every prescription filled- Provide patient counseling and pharmaceutical care to customers- Ensure pharmacies comply with all local, state and federal laws (including HIPAA)- Maintain a professional image through personal appearance, conduct and attitude and the physical condition of the pharmacy.
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Computers, printers, accuracy scanners and cash registers) to ensure it remains in working condition- Maintain and organize all policy manuals, reference books, state laws and required equipment and verify that all staff is knowledgeable of their use- Maintain proper signage.
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customer service jobs Title: pharmacy Company: Kroger
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