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Position SummaryCVS Health is recruiting for a Senior Contact Center Engineer to be a key member of a team of highly talented engineers accountable for CVS’s dynamic contact center environment consisting of Avaya, Cisco, and Five9 technologies.
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Deep understanding of Contact Center Architecture / Reporting / WFM Integration / IVR / Speech Recognition / Agent Phone Panel (amazon connect streams) Help build state of the art omni channel contact center solutions that provide best in class customer and advocate experience.
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As a Senior Operations Contact Center Engineer, you will be part of the Enterprise Contact Center Operations teams responsible for ensuring the smooth operation, optimization, and overall health of the Genesys Contact Center CX platform.
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CoverMyMeds is seeking an experienced leader to join our organization as the Director of Business Systems supporting our high-volume contact center. Strategic – As a Director, the expectation of this role is to formulate the long-term goals and objectives of CMM’s Contact Center and assist in the development of a plan or strategy to achieve those goals.
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As a Director, the expectation of this role is to formulate the long-term goals and objectives of CMM’s Contact Center and assist in the development of a plan or strategy to achieve those goals.
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CVS Health is recruiting for a Senior Contact Center Engineer to be a key member of a team of highly talented engineers accountable for CVS’s dynamic contact center environment consisting of Avaya, Cisco, and Five9 technologies.
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Hyster-Yale Group, Inc. (HYG), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Dealer Contact based out of our office in Danville, IL.
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NICE CXONE InContact Contact Center Engineer. Skills based routing design and implementation for voice, chat, email, and SMS contact center technology. This is a technical lead role working with cross-functional teams and agency business teams to support and implement complex agency contact center solutions.
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Independence Blue Cross is an Equal Opportunity and Affirmative Action Employer. Collaborate with Provider Contracting, Vendor Management, and Clinical Care Innovation teams to ensure contracts support value-based care objectives.
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HDR is looking for a Data Center Electrical Engineer to join our Building Engineering Services team in Denver, Colorado. The Data Center Electrical Engineer will be responsible for designing projects from start to finish.
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Experience with contact center platforms such as Genesys, Avaya, Cisco, Twilio, or Amazon Connect. knowledge of contact center concepts, architectures, protocols, and standards (e.g., SIP, VoIP, CTI, ACD, IVR, CRM.
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Keywords:Huntersville NC Jobs, Security Operations Center Engineer, Help Desk, Firewall, Cisco, Meraki, Palo Alto, Fortinet, WatchGuard, Microsoft 365, MFA Deployment, Switch Management, Switches, Routing, SOC, North Carolina Recruiters, Information Technology Jobs, IT Jobs, North Carolina Recruiting.
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The Data Center Critical Facilities Engineer will be responsible for Data Center Engineering within Client Data Centers and colocation facilities, including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.
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QTS Data Centers is a Blackstone REIT Portfolio companyQTS Data Centers is seeking a DCIM Engineer II / Controls Engineer II (Senior Data Center Infrastructure Management (DCIM) Engineer) to be based at one of our brand new mega data center campuses in the US. Quality Technology Services (QTS) is a leading provider of data center solutions across a diverse footprint spanning more than 9 million square feet of QTS Mega Data Centers throughout North America and Europe.
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QTS Data Centers is a Blackstone REIT Portfolio companyQTS Data Centers is seeking a DCIM Engineer III /Controls Engineer III (Senior Data Center Infrastructure Management (DCIM) Engineer) to be based at one of our brand new mega data center campuses in the US. Quality Technology Services (QTS) is a leading provider of data center solutions across a diverse footprint spanning more than 9 million square feet of QTS Mega Data Centers throughout North America and Europe.
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Title: contact center engineer Company: Independence Blue Cross
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