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The Help Desk Specialist II is responsible for assisting the System Administrator and includes all aspects of help desk support and end user technical assistance. When a user submits a ticket or otherwise contacts the help desk, IT Tech Support tracks the ticket/issue and works to identify and address the problem using standard practices and their own experience.
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In addition to computer repairs, Help Desk Specialists may be required to troubleshoot other equipment, including printers, scanners, desk phones, and any specialized equipment. If the issue is beyond their abilities, they must contact the appropriate department/personnel (such as a network specialist) or repair service.
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The Help Desk Analyst I receives incoming requests from the Help Desk Manager of Enterprise Support to resolve or expedite the resolution of computer-related problems. Florida Atlantic University is seeking a Help Desk Analyst I- Boca Raton, FL.
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The Help Desk Technician III provides operation support for the DPG/WDTC data science support contract. Provides input and advises Government personnel regarding all Help Desk procedures and processes.
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CACI is seeking a Help Desk Support to join Our Luke Team! You will serve as the subject matter expert, possessing in-depth knowledge of Help Desk Support. Tier 1 basic help desk resolution and service delivery.
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As an IT Help Desk Manager, you'll mentor, coach, and supervise all help desk staff, manage helpdesk software, oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices, and research, plan, and implement IT related duties.
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The Help Desk Technician delivers services, staff, and expertise to operate and maintain service desk functions that provide a ticketing system, operational support, and troubleshooting onsite or remotely as required by Tier I, Tier II, and Tier III technicians.
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2-3+ years of experience in IT Support, Help Desk, Network Administration, and/or Mobile Device Management. Experience using some or most of the following systems:BMC Remedy, ServiceNow, Active Directory, SharePoint, Windows 10, Cisco Routers/Switches, Palo Alto, Intune, Purebred, Adobe, etc.
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Maintaining help desk ticket queues to ensure proper routing and resolution of issues. 2+ years’ experience supporting users in a remote help desk environment preferred. Position is a desk job requiring the use of computer, keyboard, and phone.
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Patriot, LLC is looking to add Help Desk Specialists to our team in Kearneysville, WV. As a Help Desk Specialist the ideal candidate will provide Tier II and III technical software, problem resolution for members by performing problem and incident diagnosis as well as guiding users through step-by-step solutions and provide expertise to resolve second tier technical support issues for users of the organizations products and services.
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The Navy NCIS team is searching for Help Desk Analyst - Tier I to join their program in Quantico, VA. ITSM, Remedy Help Desk, Users Support. NCIS is the DON component with primary responsibility for criminal investigation, law enforcement (LE), counterterrorism (CT), counterintelligence (CI), and cyber matters.
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Keywords:Jacksonville FL Jobs, Help Desk Technician, Desktop End User Support, VmWare, VmWare Horizon, VDI, Virtual Desktop Infrastructure, Windows, MacOS Laptops, VoIP, Cisco, Okta, IDM, IAM, Wi-Fi, Office 365, Network, Networking, Help Desk, Jacksonville Recruiters, Information Technology Jobs, IT Jobs, Jacksonville Recruiting.
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DT Professional Services is seeking a Help Desk Technician in a hybrid capacity in Dugway, UT. The ideal candidate will be supporting the U.S. Army-Dugway Proving Ground Data Management Division (DMD) IT Support Contract.
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The IT Help Desk Technician will provide Level 1-2 support to customer's end-users. What you'll do as the IT Help Desk Technician. IT Help Desk Technician. Experience working on a help desk/service desk handling tickets preferred.
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The National Security Customer Group of SAIC is seeking a Help Desk Service Specialist to support an IT Service Desk effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois.
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Title: help desk specialist Company: Gulf Coast Bank And Trust Company
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