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This position acts as a proven leader and mentor within BMI FCU. In order to be successful, it is required to master and perform all job functions of the Contact Center Representative II and III positions.
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3-5 years' experience in the Enrollment Management Contact Center or customer service in an International Student Services office or legal firms is essential. The Team Lead - Operations of the Enrollment Management Contact Center is responsible for assisting the Senior Assistant Director in overseeing a team of Enrollment Contact Representatives.
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Support and troubleshoot contact center technologies which include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys Web Browser Extension and Analytics and Reporting.
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Proficient in contact center technologies including Call Routing, Call Recording, Transcription, Historical Reporting, IVR Solutions, Omni-Channel solutions, Work Force Optimization and CRM Integrations.
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Hyster-Yale Group, Inc. (HYG), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Dealer Contact based out of our office in Danville, IL.
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Experience with contact center platforms such as Genesys, Avaya, Cisco, Twilio, or Amazon Connect. knowledge of contact center concepts, architectures, protocols, and standards (e.g., SIP, VoIP, CTI, ACD, IVR, CRM.
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Serves as the first point-of-contact for patients in a fast-paced call center. Previous experience in a medical reception or similar administrative role or experience providing direct clinical patient care such as working as Medical Assistant, Pharmacy Assistant, Radiology or Lab Technician, Certified Nursing Assistant, Surgical Assistant, etc.
$20.57 - $32.92 an hourPart-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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The ideal candidate will have at least one (1) year of experience in a customer service setting, hotel/resort reservationist, front desk agent, or equivalent work experience. Hotel Reservation / Call Center Agents support our Golden Nugget Hotels and Casinos.
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Our Call Center Agent (PBX Operator) is responsible for transporting guests virtually anywhere they like to go any time. Contact appropriate individuals or departments (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest calls, requests, or problems.
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Identify and escalate priority issues to the Contact Center Manager when necessary. Work collaboratively with the Contact Center Manager and provide management direction in their absence.
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If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.
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Previous experience in a high-volume, fast-paced call center is a huge plus. As we continue to Blaze The Trail with our Caesars Sportsbook & Casino app, the expansion of our Caesars Sportsbook retail locations, our World Series of Poker franchise, our William Hill legacy brand, and partnerships with the biggest names in sports and entertainment, we’re creating new and exciting opportunities for you to be a part of our empire and make an impact.
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If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources,. POSITION OVERVIEW IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS MCI is seeking agents to work as needed in response to disaster relief efforts.
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Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
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Experience in golf and/or hospitality reservations center preferred. Be knowledgeable of golf and the golf travel industry; management personnel and their functions; on-property outlets; directions to/from the resort from a variety of locations; in-depth knowledge of the Sand Valley website; local area attractions.
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Title: contact center agent Company: Gardens Alive
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