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About you: Preferred customer success or account management experience, ideally in the fintech space. Acting as the owner and main point of contact for our customers, monitoring customer accounts to identify areas for improvement, proactively addressing any issues or concerns, and acting as a point of escalation for customer issues to ensure timely resolution.
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A Client Success Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. The Client Success Manager will also open larger solution opportunities and introduce Sales and Customer Success Managers.
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Are you interested in joining our North America Customer Success Team but aren't currently seeing a posting? Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin’ Brands, José Andrés Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf.
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Drive accountability of the customer to define the path to first value, working closely with Sales and Customer Success Managers. Manage and own key customer milestones: sales handoff (internal), initial onboarding kickoff, enablement, training, first value use case activation, go-live, and handoff to CS.Create an effective feedback loop to Product, Support and Sales teams to optimize how we onboard new customers.
$127,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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4+ years’ experience in Enterprise SaaS Account Management, Sales, or Customer Success working with strategic or enterprise-level customers owning retention metrics such as GDR and NDR and running strategic executive business reviews.
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The ideal candidate will be comfortable in a fast-paced, multi-tasked, high-energy environment, with experience preferably coming from Fintech/SaaS. The Customer Success Manager should possess high-level organizational skills and business development acumen to drive engagement with respective stakeholders.
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Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager.
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The Customer Success Specialist is responsible for supporting MetroPlusHealth members and other key stakeholders across the customer’s journey. High school degree and 3-5 years of experience in direct consumer contact, including, but not limited to, customer engagement, customer services, sales, community engagement.
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Much of this growth is coming from Klarity’s largest enterprise customers like Zoom, Zendesk, UIPath, 8x8 etc., so your role as a Customer Success Manager will be business critical in meeting this demand and delivering a best-in-class customer experience.
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Ensure customer issues are handled in an efficient manner Ensure the continued satisfaction and success of SGS's clients by anticipating client needs, working internally to ensure deadlines for client deliverables are met, and helping clients meet program goals.
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The Project Director of the Academic Success Center (ASC) reports directly to the Dean of Academic Affairs and is responsible for the implementation and oversight of the ASC Grant. Supervise three full-time Academic Advising Coaches, one full-time Academic Success Project Coordinator, and one part-time assessment and evaluation specialist.
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Strategic Account Manager, Account Manager, Customer Success Manager, relationship manager, Account Executive, SDR. In the role as a customer success manager / account manager you will have full responsibility for a number of accounts, from a variety of sectors including FMCG, Automotive, Financial Services, Corporate Commercial etc which are generally large mid market and enterprise level clients.
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ITW Welding North America represents Miller Electric Welding Equipment, Safety & Accessories, Hobart Filler Metals, and Bernard / Tregaskiss MIG Guns. Bernard Welding's success and reputation of being a MIG welding innovator can be traced back to its pioneering efforts in the welding industry shortly after World War II. Over 75 years later, Bernard's headquarters and state-of-the-art manufacturing facility operates in Beecher, Illinois.
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School Success Team helps newly arrived families to navigate the NYC public school system. Success Coaching process, assisting IRC staff with administrative duties and working directly. RESPONSIBILITIES: Under the guidance of the School Success Specialist, the School Success.
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Excellent customer service and positive communication skills are critical to the success in the FST role. This role is often the USAC position with the most customer interaction.
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customer success jobs Title: account manager Company: F5 Networks
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