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As part of this, the Customer Support Manager will need to have a sound understanding of brokerage operations and requirements. The Customer Support Manager will report directly to the COO and play a key role in customer retention and business expansion.
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The Mi-T-M Product Support Representative plays a crucial role in providing technical support to dealers and end-users, diagnosing and resolving technical issues with company products.
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Bachelor's degree or 1-3 years of experience in a customer-facing role, such as Customer Success, Customer Support, or Account Management. OneRail is seeking an eager Customer Support Specialist that wants to get their foot in the door at a fast-growing logistics technology start up.
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70% - Customer Support providing day to day support (Tier 1) and troubleshooting for existing customers; responsible for managing pipeline of support tickets and collaborating with engineering to solve Tier 2-3 issues and bugs.
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SUMMARY Brandt is seeking a dynamic Technical Product Support Specialist to join our team and provide exceptional customer and dealer support for our Road Rail equipment and Hydrovac Trucks.
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Machinery Customer Support Manager/HYBRID. The Machinery Customer Support Manager is responsible for overseeing all aspects of customer support, ensuring exceptional service and maintaining high customer satisfaction levels.
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Familiarity with customer support software and tools, such as CRM systems, help desk software, and analytics tools. Minimum of 3 years of experience in customer support leadership, experience in SaaS a plus.
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Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift. Engage with a diverse consumer base to provide solutions for customer needs and technical issues.
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Supermicro's sales team is looking for a dynamic Sales Support Specialistperson to assist our Sr. Sales team in managing customer orders. The Sales Support Specialist position will also be a liaison across different functions, provide product information to clients, and other duties.
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3-5 years of experience in managing customer support in a fintech startup, with a focus on customer support strategies and growth efforts. The Customer Support Manager at dub will be responsible for overseeing all customer service activities, ensuring customer satisfaction, and maintaining high service standards.
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As a YC Funded company, we have support from Tier 1 investors such as Haystack, Audacious, and influential angels from Twitch, Flexport, and Airbnb. Engage directly with customers to gain insights into their behaviors and needs, while guiding the product strategy.
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As a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including promoting products and services to our new and existing customers so they get the most value and enjoyment from their DISH experience.
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The Parker Meggitt Simi Valley Fire, Safety, and Power Division site is a fully integrated location with product responsibility from Marketing and Engineering through Supplier Management, Program Management, and Manufacturing, ending with delivery to customers.
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The Customer Support Specialist will work alongside colleagues to provide software support to our current accounts, including many of the Global 2000 like FedEx, Verizon, and Anheuser-Busch.
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The CSR will report directly to the Product Support Manager for Power Equipment Co. The CSR will also have daily interaction with their respective branch Service Manager, Parts Manager, and Machine Sales Representative(s) as appropriate, to communicate status of customer/machine issues and provide feedback from the field.
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customer support product jobs Title: technical customer support Company: Energy Jobline
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