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Description POSITION SUMMARY The Associate Desktop Support Engineer provides support assistance to IT Support Analysts and end users in the operation and troubleshooting of end-user technologies via telephone, remote desktop, and/or in-person.
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Job Title: Desktop Support Location: Austin, TX Description: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
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Ensures the daily operation and long-term health of the end user device ecosystem including but not limited to device management tools such as Jamf, MECM and Microsoft InTune. Ensures health and security of over 3000 end user devices with various operating systems such as Microsoft Windows, macOS, iOS, and Android devices.
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Bachelor Degree in related field or equivalent experience in technology support, network administration, and support activities in multi-user network environments. Experience with the following technologies is a plus: JAMF MDM ServiceNow administration JavaScript Cisco/Meraki access points/switches/routers Microsoft Windows Server 2008 R2-2012 R2 Microsoft RDS Server Microsoft DHCP & DNS Services Microsoft Dynamics SL Microsoft Skype for Business & Teams Microsoft Office 365, CRM, Lync, SharePoint, Intune Microsoft SQL Server Microsoft System Center ShorTel PBX/Call Center/ Telephony Equipment VMWare vSphere.
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Experience with desktop support and imaging tools. 3+ years of experience in desktop support. Work with all aspects of company Information Technology systems to support 1000 users in multiple locations.
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3+ years of experience in networking support. We offer free trade training and license exam preparation through Lee Company University (LCU), our very own NCCER accredited trade school. We offer meaningful assistance programs like Chaplain services, an on-site / mobile clinic, and an emergency assistance fund.
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Provide onsite/remote end user support on multiple computer platforms: Windows, Macintosh, UNIX and mobile devices working from a World's Leading GPU Manufacturer Campus. Provide onsite/remote end user support on multiple computer platforms: Windows, Macintosh, UNIX and mobile devices.
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Certifications such as: Microsoft Certified Professional (MCP), Microsoft Certified Desktop Support Technician (MCDST), CompTIA A+, etc. The Desktop Support Analyst's role is to provide a point of contact for end users to receive assistance.
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You will be the cornerstone of end-user support, ensuring smooth operation and assisting cybersecurity across the organization by diagnosing and resolving complex issues, thus enabling seamless business continuity, and enhancing user satisfaction.
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Galapagos Federal Systems LLC is looking for an enthusiastic, well-qualified individual to fill the Computer User Support Specialist position and to join our team of qualified, diverse individuals.
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Provide troubleshooting and support using automated tools and diagnostics for various hardware and software platforms including but not limited to Windows 10, iOS, Microsoft Office 365, OneDrive, Trellix HBSS and HIPS, SharePoint, and Microsoft Active Directory.
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Strong troubleshooting experience in wireless, printing, mobile, VPN, browser-related portals, hardware support and service, AV system support, desktop network troubleshooting.
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Demonstrated knowledge and skill with Microsoft cloud security solutions and services such as Intune, Purview/DLP, Defender, Sentinel, Entra, Conditional Access, Azure Networking and Azure Virtual Desktop.
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Due to continued growth, we are recruiting an experienced IT Support Engineer (IT End-User Support/Helpdesk specialist), who will work with IT team members to provide assistance across the Firm in managing our Virtual Desktop Infrastructure, MS Office 365 applications and other technology platforms to ensure we continue operate at optimum levels.
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Configure bulk authorized end user and network devices, to include computers, printers, laptops, scanners, and other hardware (when request is for 15or more devices to replace existing operational devices.
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network support microsoft office end user desktop jobs Company: East Carolina University
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