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May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests.
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Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers. Minimum 3 months hospitality, general office, accounts receivable or customer service experience.
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Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard. Reports To: Front Office/Operations Manager. Transmit and receive messages using equipment such as telephone, fax and switchboard.
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May post charges such as room, food, liquor or telephone by hand or machine. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
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Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone. Account for all cash and makes deposits in accordance with hotel and company policies.
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Ranges $13.00 - $13.50 an hour. Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.
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May make, confirm and cancel reservations for guests. Use personal judgment and specialized knowledge to give information to people. Understand and enforce the hotel company credit policies. If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned employees.
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Keep records of room availability and guests' accounts. Date-stamp, sort and rack incoming mail and messages. Compute bill, collects payment and makes change for guests. Communicate well with many different kinds of people.
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HS Diploma or equivalent. Greet, register, and assign rooms to guests. Take the initiative to greet guests in a friendly and warm manner. Other duties as assigned. Speak clearly and listen carefully.
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May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests.
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14 - $16 hourly.
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Range $15.00 -$16.00 p/hour.
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May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests.
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This is the job description for GUEST SERVICE REPRESENTATIVE. Job Title: Guest Service Representative. hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests.
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Description:This is the job description for GUEST SERVICE REPRESENTATIVEJob Title: Guest Service RepresentativeDepartment: Front OfficeCompany: Dimension HospitalityReports To: Front Office/Operations ManagerSupervises: N/AJob Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.
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flowers job Title: guest service representative Company: Dimension Hospitality
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