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Guest Service Representative - Hilton Garden Inn
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Full-time
- Reports To: Front Office/Operations Manager
- Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers.
- Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
- May post charges such as room, food, liquor or telephone by hand or machine.
- Transmit and receive messages using equipment such as telephone, fax and switchboard.
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