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Following call center workflows and desktop procedures. Maintaining call center metrics as determined by management. for our on-site call center! Prior call center experience preferred.
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The Triage Evening Manager is a licensed Social Worker or Mental Health Counselor who is responsible for coordinating operational activities and optimal functioning of the Emergency Services Division Call Center, including oversight and monitoring of the program’s protocols.
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Work with Technology Business Support team to ensure Contract Center solutions are meeting business service levels. Support and troubleshoot contact center technologies which include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys Web Browser Extension, Analytics, and Reporting.
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The Supply Chain Manager Senior is responsible for managing the end-to-end procurement process including sourcing and category management primarily for business line products and services including card and print production, equipment, maintenance, BPO, call center and product resell.
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The IT Asset Manager will be responsible for developing and executing the business processes, managing asset data, and providing reporting & analysis. Support on call responsibilities for Major Incident Manager on call Qualifications Must have at least 3 years’ experience in Software Asset Management, preferably as an asset manager utilizing ServiceNow. Strong understanding of software licensing models.
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Certified Purchasing Manager, Certified Professional in Supply Management, or similar distinction preferred; Lean / Six Sigma Green Belt equivalent or greater preferred. At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.
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The ideal candidate will have at least one (1) year of experience in a customer service setting, hotel/resort reservationist, front desk agent, or equivalent work experience. Provide guests with information concerning the hotel amenities and services.
Up to $16 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Support and troubleshoot contact center technologies which include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys Web Browser Extension and Analytics and Reporting.
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Proficient in contact center technologies including Call Routing, Call Recording, Transcription, Historical Reporting, IVR Solutions, Omni-Channel solutions, Work Force Optimization and CRM Integrations.
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Relevant experience working with NC3 or Air Force Nuclear Weapons Center stakeholders; an understanding of NC3 weapon system and dependencies; knowledge of NC3 customers within USAF, USSTRATCOM, and DoD The ISR (Intelligence, Surveillance & Reconnaissance), Aviation, and Security (IAS) business area is a leader in ISR and aviation, it is a leading prime manned and unmanned aircraft systems integrator for innovative, high-performance ISR and aviation systems.
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Oversee, track, and trend the secret shopper calls to the Call Center to assess the Customer Service Representatives (CSR) The Manager of Call Center Quality and Compliance is responsible for the day-to-day management of the Quality Assurance and compliance team.
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This hospital features the Harris Birthing Center with all private birthing suites, the Charach Cancer Treatment Center (affiliated with the Barbara Ann Karmanos Cancer Center), cardiac services, and comprehensive inpatient and outpatient diagnostic care.
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The Business Development Manager must be self directed, motivated and believe in the value of working as a team within a market and region. Throughout the country we operate primarily as Select Physical Therapy, NovaCare Rehabilitation, Kessler Rehabilitation Center, KORT, Saco Bay Physical Therapy, Concentra, SSM Physical Therapy and EMORY.
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As a part of Johnson Controls’ Data Center Solutions business unit, Silent-Aire is on the forefront in the creation of new and exciting products to support the data center industry.
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We are seeking for this role a field services technician to assist and support other team members in commissioning and after sales service. Report all warranty repairs to the Manager or Field Supervisor and provide the necessary info needed to report back to the plant if it is a Silent-Aire internal issue.
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call center manager business services jobs Title: customer manager service Company: Darden Restaurants
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