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Maintaining help desk ticket queues to ensure proper routing and resolution of issues. 2+ years' experience supporting users in a remote help desk environment preferred. Provide support and troubleshooting of IT and AV systems for end-users, including executives.
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The Senior Help Desk Technician leads a team that provides the services, staff, and expertise to operate and maintain the AGC Service Desk functions, including the ticketing system and operational support and troubleshooting onsite or remotely as required by Tier I, Tier II, and Tier III technicians.
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Job Purpose or Objective(s): The IT Supervisor oversees the activities and personnel of the IT Help Desk. You will report to the IT Help Desk Manager. Mentor IT Help Desk Specialists with their job tasks to perform at high efficiency levels.
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IT Help Desk Support Analyst / IT Support Technician, 24-13019. TBI Id: IS Help Desk Support Analyst / IT Support Technician, 24-13019. Embark on a dynamic journey as an IT Help Desk Support Analyst and play a pivotal role in maintaining optimal workstation performance within a thriving desktop computing environment.
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How Do You Fit In:As a IT Service Desk Manager, you will be responsible for overseeing and leading the IT Service Desk team, ensuring the efficient and effective delivery of technical support services to internal users within the organization.
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The Navy NCIS team is searching for Help Desk Analyst - Tier I to join their program in Quantico, VA. ITSM, Remedy Help Desk, Users Support. NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities.
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The Navy NCIS team is searching for Help Desk Analyst - Tier I to join their program in Quantico, VA.The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2, personnel of which serve at HQ and the remaining staff serve at offices worldwide.
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About FT Help Desk Technician – (MSP)Seeking an FT Help Desk Technician – (MSP) to join a Managed Services Provider to provide high-level IT support to small to large businesses who has been serving the New York area since 2006.
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CACI is seeking a Help Desk Support to join Our Luke Team! You will serve as the subject matter expert, possessing in-depth knowledge of Help Desk Support. Tier 1 basic help desk resolution and service delivery.
$89,800 - $197,700 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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As a Help Desk Specialist the ideal candidate will provide Tier II and III technical software, problem resolution for members by performing problem and incident diagnosis as well as guiding users through step-by-step solutions and provide expertise to resolve second tier technical support issues for users of the organizations products and services.
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American Humane seeks a highly motivated self-starter with superb attention to detail, excellent time management skills, and outstanding communication skills to serve as our Help Desk Specialist with our IT team.
$63,000 - $77,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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This dual-role position provides the foundational support responsibilities of a Help Desk Technician while offering the opportunity to learn and grow in network administration. Ability to support remote workers with Help Desk requests using programs like TeamViewer, PDQ, Teams, and RDS.
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The Help Desk Support Tech II will support the stable operation of the in-house computer network and provide technical support to O'Neill's internal staff and business partners. The Help Desk Support Tech II will also diagnose, resolve, and document network and end-user problems promptly and accurately, owning the Help Desk. This includes escalating incidents when considered appropriate and necessary to maintain SLA (service level agreements) expectations.
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The IT Infrastructure and Service Desk Manager is responsible for infrastructure and end user support for North and South America. Experienced with; Windows server and desktop platforms, Networking, Active Directory, Exchange Online and M365 Suite- including InTune/EndPoint Manager, VMWare, SAN technology, GCP, AWS or Azure experience, backup systems, Solarwinds Service Desk.
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As the Help Desk/End User Support Manager is responsible for overseeing the operation of the help desk team, ensuring timely resolution of technical issues, and implementing strategies to improve end-user satisfaction and efficiency in IT support services.
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Title: it help desk technician Company: Compass Msp
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