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Directly responsible for supervising, directing, and supporting staff of Customer Service Representatives in the Call Center. Handle customer issues and appeals related to customer satisfaction, meter reading, payment processing, collection and billing.
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The Ticket Processing and Support Coordinator is responsible for supporting our guests, EBG field sales agents, customer care representatives and call center representatives through day-to-day operations including: resolving of customer service issues, fulfilling of manually booked products and reporting.
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The Radiology Scheduler Call Center Rep. is responsible for scheduling exams, providing optimum service to the customer, and supporting the department to effectively and efficiently maximize schedules.
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This RBM Service Call Center is an integral part of the customer experience journey for our clients. We have the largest service center and the largest parts inventory in the state of Georgia.
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Support and troubleshoot contact center technologies which include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys Web Browser Extension, Analytics, and Reporting.
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The Call Center Manager will support high-level, strategic planning, and complete high-profile and/or quick turnaround tasks. Eagle Habor , a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a Call Center Manager.
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Install and support telecommunications infrastructure and its associated software, including CIT interfaces, call management systems, voice mail, and interactive voice response, call center call routing and video conferencing systems.
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The responsibilities of the Call Center Specialist include booking appointments, entering patient registration information, directing incoming telephone calls, recording accurate messages, and cross covering other departments as needed at CHC locations.
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This hospital features the Harris Birthing Center with all private birthing suites, the Charach Cancer Treatment Center (affiliated with the Barbara Ann Karmanos Cancer Center), cardiac services, and comprehensive inpatient and outpatient diagnostic care.
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Support and troubleshoot contact center technologies which include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys Web Browser Extension and Analytics and Reporting.
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Call Center Representative Agent Work From Home - Part-Time Focus Group Panelist. Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist. Call Center Representative Agent Work From Home - Part-Time Focus Group Panelist.
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Provides customer account management, including, but not limited to, order entry, order inquiry, product information, order status, pricing, stock check, and transportation management in a call center environment.
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Experience: 5+ years contact center, or in management, customer service, employee relations and operations. Provides leadership and support to customer success representatives including development, motivation, coaching and recognition to ensure the achievement of individual and departmental goals.
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Provides customer account mana, including, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check, and transportation management in a call center environment.
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Handles various types of inbound customer service phone calls, including general questions, complaints, website navigation, payments, escrow, claims, PMI, and document requests while also maintaining focus on first call resolution.
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customer support call center jobs Company: Careerbuilder
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