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The Customer Success Manager (CSM) will be responsible for driving adoption of the system and increasing the perceived value of our customers' NetSuite investment by providing functional advice and strategic guidance to his/her customer portfolio.
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As a Customer Success Manager (CSM), you will join a collaborative team of business process and industry experts, driven to develop and present strategic guidance and advice to our existing customers on the most effective use of NetSuite.
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Collaborate with other stakeholders in the organization who are responsible for ensuring Customer Success: Account Management (AMO), Solution Consulting, Professional Services, Advanced Customer Support (ACS) Delivery teams, and Technical Support.
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Customer Success Manager US (Remote) or Salt Lake City (Remote) We are seeking a highly motivated individual to join our Customer Success team as a Customer Success Manager.
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Minimum 7-10+ years of experience in customer success, implementations, or sales experience in a B2B organization. Customer Success Managers at Ramp strive to deliver value to our customers and revenue for our business by implementing Ramp's products for newly-closed customers.
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This includes being an asset to the Customer Success Manager, Learning & Development Manager, and Integrations and/or Solutions Engineer while being an advocate for the customer. The Onboarding Manager works with the customer success team, the customer training team, and the customer integrations team to put together effective project plans, including goals, timelines, and resource coordination to ensure quick ROI for ZoomInfo customers.
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This Customer Success Manager position will help enable communities to design, build, operate, and maintain their assets and infrastructure through GIS-centric solutions. We are looking for a Customer Success Manager with prior experience in GIS, Cityworks, and customer/account management.
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Work alongside Customer Success Managers to proactively drive product adoption and education in the onboarding and re-engagement process. We are seeking Customer Success Associates (CSA) to drive education and create amazing content to grow and maintain relationships with our clients.
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As a Customer Success Manager, your primary objective is to facilitate and uphold the highest standard of customer experience, from pre-sales engagement to day-to-day interactions.
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As a CSA, you will partner with customers throughout the customer journey to understand what drives value, beginning from the pre-sales running proof of concepts to demonstrate quick time to value, to post-sales onboarding and implementation where you set customers up for long-term success with scalable implementation and data governance best practices.
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As the Director of Customer Success you will champion improved communication across departments, streamline processes, minimize duplication of effort, ensure alignment in prioritization and resource allocation, and enhance overall operational efficiency to deliver a top customer experience.
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As our Customer Success Manager, you will join a well-funded, fast-growing technology startup with the unique opportunity to help build out a critical function for the company. Customer Success Manager.
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A well-funded seed-stage startup backed by Y Combinator and Funders Club, we're looking for an experienced Customer Success Manager with B2B SaaS experience to join our high-performing, fully remote team.
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As a Customer Success Associate, you will be responsible for managing the audit process; ensuring accuracy, automation and continuous improvement to meet our client's key performance indicators.
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Demonstrated high quality performance as a Customer Success Manager, Client Relations Manager, or Account Manager within the clinical diagnostics industry or previous related experience focused on customer satisfaction preferred.
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customer success jobs Company: Brainhi
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