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As a Customer Success Manager at Ascend, you will play a pivotal role in ensuring the success and satisfaction of our valued charity clients. - Proven experience of a minimum of three years in a Customer Success, Account Management, or similar role.
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About the Role Each and every day the Customer Success team works to ensure that our clients are maximizing the value they are receiving from Loop. You will handle client onboarding, training, provide client support via email, phone and in person meetings, and be responsible for renewals.
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Due to steady and ongoing growth, we are now looking for an experienced Customer Success Manager in interpretation and translation to expand our U.S. and international client base and market.
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The Enterprise Customer Success Manager (CSM) role is part of our North American Customer Success team. - 3 years of experience as a Customer Success / Account Manager for a complex product / SaaS company.
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Support and Lead Customer Success pursuits and shape deals to improve the winnability. Experience of Customer Success spanning across: Strategy, Experience Design, Digital Channels (Web, Mobility, Portals, Collaboration), Integration & Process Automation (Integration, APIs, Modernization, BPM, Automation), Marketing & Commerce (Digital Marketing, Commerce, Marketplace), Emerging Digital Technologies (Immersive Services, Cognitive Contact Center) Good understanding of the BFSI/CMT industry.
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The Customer Success Manager will be responsible for driving customer success and retention. Analytical mindset with experience using data to drive decisions and improve customer success.
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You'll lead Professional Services and Support Teams, work directly with our Sales & Executive leadership teams to build a winning customer success strategy, coach to goals, and measure performance against monthly, quarterly, and annual objectives.
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The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption. Previous customer service and/or Customer Success experience preferred.
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The Strategic Customer Success Manager is tasked with working with our largest customer accounts, and orienting our GTM machine around them to continue to unlock growth at breakneck speeds.
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Members of the Customer Success Team are the pioneers of Immuta, exploring the new frontier of regulated data science. Immuta is experiencing exceptional growth and we have an immediate need for a Customer Success Architect who is looking for a rare opportunity to be part of a special team.
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Reporting to the Operations Manager, the Customer Success Manager is a member of the U.S. team with the responsibility to manage and deliver high priority client and internal projects (product development & translations, systems implementation etc.
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The Customer Success Manager is responsible for building effective relationships with current customers and for maximizing the customer lifetime value within the assigned portfolio.
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Recurly seeks a Customer Success Manager that is a master relationship-builder and dynamic communicator with a track record of successfully building rapport with client partners. As a Customer Success Manager, you will be responsible for everything about your portfolio of customers after the initial sale.
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Sales is responsible for acquiring new customers and Customer Success partners with Sales to nurture and grow those customers into “lifelong OneStream customers.” The Customer Success Manager (CSM) is at the center of our mission statement to make every customer a reference and success.
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The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The position reports to the Manager - ITAM Customer Success and ultimately to the Director of ITAM Customer Success.
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Title: customer success lead Company: Aytm
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