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Providing customer support for our fans (users of the games we build) via our customer support platform (Zendesk), for our products. You will be reporting to the Customer Support Lead and working with a global team of other Producers/Product Managers, Account Managers, User Experience (UX) Specialists, Designers, Developers, Quality Assurance (QA) & other Support staff.
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What You Will Do: Provide dedicated support; including but not limited to responding to escalated tickets, troubleshooting technical product issues and developing workarounds. Become the primary technical liaison to the customer.
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Enters orders placed by customers, answer/research customer inquiries, track orders through SAP, communicate problems/information between sales representatives, manufacturing personnel and customer.
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Remote Desktop Support: Proficiency in providing remote assistance to users using remote desktop tools such as Remote Desktop Protocol (RDP), TeamViewer, or similar software. Adaptability and Learning: Willingness to adapt to new technologies and learn continuously, as desktop support often involves staying updated with evolving hardware, software, and security trends.
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The Feed Yard Software Support Analyst provides one -on -one personalized interviews and consultation, customer training, software system configuration and technical support to the clients to create value and optimize the client s assets.
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MTSI is seeking a Software Lead Materiel Release to provide software management and technical support to our Tactical Aviation and Ground Munitions (TAGM) Project Office customer located in Huntsville, Alabama.
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Customer Support Executive. Adaptable to the needs our projects and clients, with the ability to wear multiple hats when necessary to ensure you can support where most needed. When youre not performing your primary support duties, you will have exposure to all areas of the business, allowing future opportunity to work in our other offices around the world.
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Customer Support Specialists assist customers with spare parts sales, automation equipment quoting, and acts as a customer representative within Lincoln Electric Automation, Columbus.
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The Application Support Analyst will be responsible for the administration and maintenance of our applications such as ServiceNow, Microsoft System Center Configuration manager (SCCM) for windows operating system software development and patching.
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Lead the weekday or weekend Starlink Customer Support team for the Redmond site. Process Improvement - Drive the projects and changes needed to ensure the Customer Support organization is able to meet and enable the goals of the Starlink business.
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Provides coordination for the Customer with other Textron Aviation processes including but not limited to, order fulfillment and post delivery support to assure total Customer satisfaction.
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TicketManager serves a who's who of global brands including Fortune 500s, local businesses and even the NBA and NFL. The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption.
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Technical Certifications or demonstrable experience in in one or more MDM Products (AirWatch, MobileIron, XenMobile, Symantec MDM, Good Tech) • Seeking candidate who can mentor, teach and grow a small team from within to support growing customer requirements • Must have great communication and documentation skills.
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Software solutions: JAMF, Intune (Microsoft Endpoint Manager) SCCM, Ninja One, Active Directory, Azure Active Directory. A senior Desktop Support Engineer who is responsible for troubleshooting and resolving issues for end users and executives/ VIPs. Issues can be related to installation, configuration, performance, functionality or compatibility of a product or service.
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This position is responsible for the management of tech support staff, providing in-person and remote customer service to MLFTC employees, collaborate on a variety of technical and non-technical projects, and work coordinate with other ASU Enterprise Technology departments to ensure effective delivery of software and services.
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customer support software jobs Title: technical support Company: Aquinas Consulting
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