Upvote
Downvote
IT Support
Share Job
- Suggest Revision
- A senior Desktop Support Engineer who is responsible for troubleshooting and resolving issues for end users and executives/ VIPs. Issues can be related to installation, configuration, performance, functionality or compatibility of a product or service.
- They use various tools as a consumer such as In Tune, JAMF, SCCM, Okta, Ninja One, Active Directory, Azure Active Directory to identify the root cause and provide a solution or workaround.
- Technical Proficiency: Understanding of operating systems (e.g., Windows, macOS, Linux) and their configurations, including troubleshooting common issues.
- Software Applications: Ability to install, configure, and troubleshoot various software applications, including productivity suites (e.g., Office 365, SharePoint), antivirus programs, and specialized software used within the organization.
- Software solutions: JAMF, Intune (Microsoft Endpoint Manager) SCCM, Ninja One, Active Directory, Azure Active Directory
Active Job
Updated 22 days agoSimilar Job
Relevance
Active