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As a hands-on technical expert, collaborate with the Service Team to deliver personalized, frictionless solutions that meet the unique needs of each customer. Collaborate closely with the account team, including the Account Executive and the Solutions Architect (Pre-sales engineer), to provide ongoing technical coverage and support, while the account team focuses on identifying new deals.
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The Dallas IT Support Engineer – MSP will not only have strong technical skills but also excellent customer service, teamwork, communication, and troubleshooting skills. This requires a strong technical skillset, great customer service skills, and the desire to continue to expand one’s knowledge of technology.
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Handle escalated support requests and incidents from clients, Help Desk, Support Engineering team, NOC, or other engineers, Provide technical guidance and expertise. As a Support Engineer, you will be responsible for providing onsite technical support, managing the day-to-day operations of our clients' IT (Information Technology) infrastructure and systems, mentoring junior engineers, and assisting with escalations.
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The IT Service Desk Manager will be responsible for overseeing the day-to-day operations of our helpdesk/support team, ensuring timely resolution of customer issues, and maintaining high levels of customer satisfaction while meeting our support SLAs. This role will primarily involve hands-on technical support duties, with approximately 20% of the time dedicated to coaching and mentoring the helpdesk/support team.
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Experience providing technical support and managing IT systems in a client's environment. Excellent communication and customer service skills. Cisco Certified Network Associate (CCNA), Cisco Meraki Certified or Fortinet Certified is a plus.
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Provides positive and instructive technical and customer service support for other Box Office Associates by answering questions, and assisting them on the Ticketmaster system and the Archtics system.
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Job Summary: We are looking for a Service Engineer to support Supermicro Global Service network and help build a world class service organization. This position requires the ability to work flexible hours including nights and weekends as required to work in a data center and call center work environment to provide technical solutions and support over phone and in person and/or web to customers on hardware and software challenges.
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Ability to discern best courses of action to resolve ticketing issues taking into account customer service, theatre policies and procedures, and financial responsibility to clients and the company.
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Sales Associate, Cashier, Inventory Associate, Customer Service Representative, Clerk, Warehouse Clerk, Visual Merchandiser, Cashier, Customer Service Assistant, Customer Service, Product Demonstrator, Sales Associate, Stock Associate, Stocker, Merchandise Associate, Merchandising Associate, Stock Clerk.
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Provides direct technical leadership and guidance to key business areas such as Back Office Billing, Back Office Credit & Collections, Supplier Relations, Call Centers, Field Customer Service, Meter Services, and Corporate Cash Management; in their decision-making, process improvement initiatives, and in support of their efficient business operations.
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The Technical Support and Applications Manager for Ultra High Purity (UHP) Segment will be responsible for ensuring a high level of customer satisfaction, as well as continued profitability and growth for support-related activities.
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End User Support responsibilities Demonstrate a "can do" attitude to provide superior customer service in a fast-paced environment. Job Title: Technical Support Associate Status: Contract (right to hire potential) Remote: No – onsite required Are you a Technical Support Associate looking for your next career move in a really great city.
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Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services. Demonstrates significant competency in sales, products and service. Ability to build and maintain strong customer relationships.
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MerchandiseSales Associate, Cashier, Inventory Associate, Customer Service Representative, Clerk, Warehouse Clerk, Visual Merchandiser, Cashier, Customer Service Assistant, Customer Service, Product Demonstrator, Sales Associate, Stock Associate, Stocker, Merchandise Associate, Merchandising Associate, Stock Clerk ABOUTAt Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful.
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Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. Assist the Merchandise Manager with daily store replenishment, merchandise flexing process, store cleanliness standards including trash removal, physical inventory preparations, and merchandising and visual standards.
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technical support customer service associate jobs Title: customer service Company: Appleone
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