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Oversee, track, and trend the secret shopper calls to the Call Center to assess the Customer Service Representatives (CSR) This includes ensuring that quality audits are performed according to the Quality Assurance Scoring Guidelines, providing feedback to direct reports, serving as a liaison between the Call Center Operations management staff and the Quality Assurance team, and hiring, training, coaching, counseling, and evaluating the performance of direct reports.
$85,000Full-timeExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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Supervisor, Customer Service. Supervisor a team of up to 40 agents/specialists that may be based on-premise, at home, and in remote or international call centers by using all available technology and personal interaction.
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Inbound Call Center Representative / Member Assistance Counselor Our client is looking for Call Center/Customer Service Representatives. Our client is looking for Call Center/Customer Service Representatives in Worthington, Ohio.
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MCI is looking for Manitoba work at home customer service, help desk, technical support, and sales representatives to support April demand. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
Full-timeRemoteExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
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Identify opportunities and provide feedback by assessing call trends and/or diagnostic improvements to provide a higher level of customer service, performance and efficiency.
$15.5 an hourExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Inbound calls to perform collections and some customer service activities, while working in a blended call center environment. Works in a blended call center environment with an emphasis on cash collections and loss mitigation initiation when customers are unable to make their monthly mortgage payments.
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Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.
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The Wealth Management Service Advisor is a full-time position reporting to the Lead Wealth Planner and Managing Director. A BA degree is required, preferably in finance, financial planning, accounting, or business; Graduate degree from business school would be a plus.
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Strong focus on customer service, working as a supportive escalation expert to the HR Shared Services Center and a valued partner to other COEs and HR Business Partners as required.
$85,015 a yearFull-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Provides customer account management, including, but not limited to, order entry, order inquiry, product information, order status, pricing, stock check, and transportation management in a call center environment.
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1 year At least 1 year of experience in one or more of the following areas: customer service, call center, hospital transfer center/patient flow, healthcare facility clerical/administrative staff, EMS, or public safety dispatch.
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The primary duty of the Driver, which we call a Logistics Specialist II with or without a Crane Operator, is to deliver building materials to a customer’s place of business or to a job site.
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This is a full-time on-site role for a DTC eCommerce Data Specialist responsible for setting up products on Shopify, Amazon, and other eCommerce platforms to enable the accurate analysis and reporting of product sales and customer buying trends.
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As a Service Administrator, you will answer and resolve any questions or issues in a professional, expeditious manner while maintaining a positive, courteous approach to internal and external customers.
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call center customer service specialist a plus jobs Company: American Homes 4 Rent
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