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Skilled with various workflow tools: JIRA, Confluence, Excel, Google Apps, Zendesk. Minimum 1-2 years experience with healthcare electronic medical records (Epic, Meditech, Cerner, etc), healthcare informatics, information services, or healthcare compliance.
Full-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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You are familiar with Zendesk or other customer service softwares. We are looking for new members to join our lovely Customer Service Team. Ideally fluent in English, French, German or Japanese, you will respond to customers via email in a dynamic fast-paced environment.
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Experience with Salesforce and Zendesk or similar help desk software. Manage support tools (including Zendesk), track usage, and identify and implement best practices. Previous experience as a customer support representative, customer success manager, or technical account manager.
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You'll be joining a passionate team whose resumes include Canva, Figma, GitLab, Google, InVision, Typeform and Zendesk. To do this, we've partnered with the world's biggest design tools, including Adobe XD, Figma, InVision, Sketch, and Marvel.
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We are backed by investors such as Insight Partners (HubSpot, Twitter), Balderton (Revolut, Aircall) and Point9 (Loom, Zendesk) who are helping us become the global leader in video creation. As a Senior Manager of Customer Success in the US , you will report directly to Sophie Morel our Director of Customer Success at PlayPlay and work closely with Clément Moracin , co-founder of PlayPlay.
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Familiarity with Zendesk or similar customer support platforms. Technical Expertise (specifically with Zendesk or similar platforms) As you progress through the stages, our Talent Acquisition Manager will share feedback and information on what to expect/prepare for.
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Customer support management system experience (Salesforce, Zendesk, Desk.com, etc.) Customer support management system experience (Salesforce, Zendesk, Desk.com, etc.) The MakerPlace Operations Associate will be responsible for managing the day-to-day escalations process for our Tier 1 support team.
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Very strong computer skills (proficiency with Gmail, Google Sheets, Excel, Domo and Zendesk or other CRM tools preferred) Very strong computer skills (proficiency with Gmail, Google Sheets, Excel, Domo and Zendesk or other CRM tools preferred.
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Performs patient and practice administrative duties including: patient check in/out, chart prep, POS collection, scheduling follow-up appointments, scheduling ancillary & procedure appointments, uploading imaging and records, precertification for procedures, Zendesk requests, bump list, answering calls, and charge entry admin pool messages.
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Working knowledge of apps (Shopify, Zendesk) and cloud based software (Google suite) Working knowledge of apps (Shopify, Zendesk) and cloud based software (Google suite) Our Service Advisor will be responsible for greeting customers and listening attentively to their needs and requests, monitoring and scheduling appointments, diagnosis and estimating repair costs, selling service packages, building out work orders, delegation of repairs, problem solving concerns and complaints, and follow up with customers to ensure an unrivaled customer experience.
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Prepare apprentices for certification exams in the help desk curriculum (e.g. Zendesk CX Certification, DOL IT Generalist, and others). Ability to conduct analyze data and report metrics using Zendesk, Excel, and other reporting/analysis tools.
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Familiarity with Zendesk, NetSuite, Salesforce, or similar support platforms. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin' Brands, Jos Andrs Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf.
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Experience in working with ticketing systems such as Zendesk and Salesforce. Companies like Twitch, Twitter, GoDaddy, and Roblox entrust Tipalti to scale their business rapidly and dramatically reduce finance friction.
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Familiarity with Zendesk. As the Lead Business Application analyst, you will play a pivotal role in overseeing the management and optimization of key business applications, with a primary focus on Netsuite, while also managing Del Boomi, Celigo, and Vertify applications.
$130,000 - $140,000Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Accurately create case notes within Zendesk customer management software CMS , as well as customer ticketing software Service Channel, Service Now Follow troubleshooting guides and diagrams to resolve simple issues with industrial automation equipment.
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